ServiceNow Administrator Job at Akkodis, Régina, SK

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  • Akkodis
  • Régina, SK

Job Description

Akkodis is seeking a ServiceNow Administrator for a contract position with a client in Regine, SK(Hybrid). Ideally, looking for experience with Certified System Administrator (CSA), ITSM, ITOM, SAM, HAM, particularly in large organizations.

Mandatory:

  • Certified System Administrator (CSA)
  • 4-5 years of demonstrated experience as a developer and administrator for ServiceNow instances –
  • Experience with the following products: *IT Service Management (ITSM) *IT Operations Management (ITOM) *Software Asset Management (SAM) *Hardware Asset Management (HAM) *Performance Analytics

Desired:

  • Certified Application Developer (CAD)
  • Integrate with other platforms such as Active Directory, SCCM, Intune, Copilot - Experience with Service Hub

Responsibilities:

  • Design and document ServiceNow solutions, enhancements and changes based on business requirements
  • Document key technical decisions, issues, and enhancements
  • Support the development lifecycle (Design, Develop, Test, Deploy & Maintain) • Develop changes on ServiceNow platform through scripting, configurations, and other development activities
  • Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
  • Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
  • Assist in resolving technical issues

Job Tags

Contract work,

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