Job Description
トランスパーフェクト東京オフィスでは、Localization Project Manager を募集しています。
本ポジションは、営業が受注した多言語言語プロジェクトの管理がメイン業務となります。
言語力とマルチタスクのスキルを活かして国際色豊かな環境で働きたい方、ぜひご応募ください！
Position Summary:
The position of the Project Coordinator is responsible for managing and coordinating the completion of all language projects.
Description:
• Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs
• Identify/understand project requirements
• Manage simple and complex projects:
o Placing jobs, setting up jobs; calculating and assigning budgets
o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices
o Creating purchase orders
o Conduct final eye and project delivery upon graduation on regular, special and sample projects
o Final check of deliverables against initial instructions
o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry
• Create and track schedules for individual projects and departments
• Log costs, scores, and general job information onto spreadsheets
• Create project plans for internal and external use
• Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts
• Identify and set up linguistic teams
• Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists
• Manage, create and maintain specific accounts Translation Memory & Glossary
• Create and maintain reference material
• File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.
• Communicate with clients and attend client calls when required
• Analyze client feedback/root cause and drive appropriate actions
• Assist, support and manage Compliance Report investigations
• Actively participate in the implementation of preventive actions
• Actively participate in the creation of immediate corrective and preventive actions
• Share knowledge and expertise with internal and external stakeholders
• Suggest improvements and innovation for existing processes
• Solve technical issues in collaboration with the appropriate support team
• Identify root causes and communicate findings to the rest of the team
• Handle escalations
• Identify and anticipate risks (severity, likelihood, early detection)
• Communicate potential failure modes to stakeholder
• Act to avoid identified failure modes
• Support training trainees (e.g. non-linguistic final eye graduation)
• Support trainees, Project Assistants and Project Coordinators managing basic jobs
• Liaise with internal Machine Translation team for set-up and training
• Utilize internal technology effectively
• Aid Project Coordinators and other Project Managers in daily tasks as needed
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Required skills:
• Excellent verbal and written communication skills in English
• Ability to building relationships with clients and co-workers
• Exceptional problem solving/critical thinking skills
• Flexibility and adaptability, ability to work with efficiently in a changing business environment
• Excellent interpersonal skills to build relationships at all levels of the organization and externally, with vendors
• Ability to effectively multitask in order to simultaneously execute multiple projects
• Good organization skills. Ability to prioritize and orientation on results
• Ability to maintain professionalism and focus under pressure and tight deadlines
• Excellent time management skills and the ability to coordinate other’ stakeholders time
• Capacity to work independently, take active measures to solve problems and commit to a high level of service
• Proven track record of meeting deadlines and delivering results
Required experience & Qualifications:
• Minimum Bachelor’s degree or its equivalent or relevant working experience
• Typically requires 2 years of related work experience or at least 1 year of experience as Project Coordinator in the company
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