Job Description
Job Details
Description Overview The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.
This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.
Working for the Y Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.
Vacancy Status: This job posting is for an existing vacancy.
This is a contract until March 31, 2025. What do we offer? At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.
Our Competitive Wage And Benefit Package Include - Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
- Health and Dental Insurance;
- Long-term Disability and Life Insurance;
- Access to our Canadian YMCA Retirement Fund pension plan;
- Up to 25 vacation days per year including two float days, and one birthday vacation;
- Maternity leave benefits for up to 18 months.
- Some benefits may vary based on employment terms
What do you offer? The Administrative Specialist will work as part of the team that provides employment services to Ontarians with a focus on immigrants and newcomers to Canada. Reporting to the Director and Senior Director, the Administrative Specialist is responsible for the collection and entry of client data for Employment Ontario Services programming. As part of a team, they will assist in meeting the strategic achievement of all desired outcomes and targets by supporting Case Manager with administrative tasks. The Administrative Specialist will be responsible for the execution of any monitors (1, 3, 6, and 12 months) communications with served EO Streamed A and B clients. The position will also support data collection to supplement monthly reporting on program outcomes. Those duties are the collection and entry of specific required documents such as pay stubs and other sensitive information into Case flow for employment verification.
Some Of The Tasks Of This Position Include - Collecting sensitive client information.
- Monitoring information submitted in client files to ensure accuracy and consistency.
- Completing extensive data entry into the Ministry database and Caseflow database.
- Supporting Case Managers and Retention Specialists with data entry for various tasks.
- Assisting with inbound telephone requires and walk-in traffic.
- Providing information and referral services to meet customer needs, and handles inquiries regarding the YMCA and local community programs and services.
- Providing outbound telephone services, such as liaising with employers and participants, gathering information, and tracking outcomes.
- Maintaining complete files and data management system.
- Maintaining accurate activity records and participant information and compiling regular statistical reports for the Program, Association, and Funders.
What qualifications and abilities are we looking for? At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.
The Successful Candidate Will Have The Following Education - Post-secondary degree or diploma in a related field
Language - Fluent in English and French, oral and written is an asset
Experience, Skills And Abilities - Related experience might include: Administration, Data Entry, Teaching and Training Adults Certification, Diploma or Developmental Services Worker Diploma
- Experience in administration, information and referral service, needs assessment and employment services
- Experience with diverse individuals and employers in an employment context
- Advanced computer skills; use of databases, Microsoft Suite
- Advanced organization skills, with the ability to work in collaboration with multiple team members at once
Additional Requirements - Applicants must already have a valid permit to work in Canada.
- Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required.
- Annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.
Core Competencies - Organizational Awareness and Understanding: Demonstrates and promotes a personal understanding of and appreciation for the vision, mission and values of the National Capital Region YMCA.
- Planning and Organization: Ability to establish a clearly defined and effective course of action for self and others to accomplish short- and long-term work goals.
- Problem Solving: Ability to identify and issue, gather and process relevant information, determine possible solutions, select appropriate responses and implement and evaluate them.
- Communication and Interpersonal Skills: Ability to speak, write, listen and secure information in a variety of settings. Ability to cooperate with others to achieve results. Ability to create and build relationships inside and outside the organization.
- Teamwork: Participates actively in a team for program quality and effectiveness.
- Empathy: Ability to walk in another’s shoes, familiarity and comfort with issues, concerns and lifestyles of the program target groups, win the trust and confidence of people, and accept diversity.
- Leadership: Ability to motivate and inspire self and others to take action to achieve desired outcomes, and identify and secure resources necessary to accomplish organizational goals.
- Coaching and Development: Ability to commit to assisting participants, volunteers and staff in continuous learning and development, shares knowledge and experience, listens, hears and responds to participants.
- Self-Management: Ability to work independently within prescribed parameters, discern the relevance of issues and communicate them effectively to program and administrative supervisors
About Diversity And Inclusiveness At The Y Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.
YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email [email protected] upon scheduling your interview.
Statement On Use Of Artificial Intelligence In Employment Decisions At the YMCA, we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen, assess, or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team, ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.
How to apply? All internal applicants must inform their supervisor of their intention to apply for the position. Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration in the hiring process.
The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.
Job Tags
Full time, Contract work, Temporary work, Local area, Immediate start,