Account manager - Contractor Job at Ortech Industries, Surrey, BC

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  • Ortech Industries
  • Surrey, BC

Job Description

🚀 We’re Hiring: Account Manager (Project & Technical Support) – HVAC

 Ortech Industries Inc. is growing fast and we’re looking for a technically sharp, customer-focused Account Manager HVAC Projects & Technical Support (Manufacturer Side)to support our expanding HVAC & Residential Ventilation division.

Since 2004, Ortech products have been installed in  over 2 million homes across Canada and the USA . As demand surges, we’re building a stronger technical support team to help our customers succeed—from design to installation.

Why this role is exciting 👇

This is not a call-centre or desk-only role. You’ll be at the centre of real projects supporting distributors, contractors, and sales reps with  technical expertise that actually matters .

You’ll be trusted to:

  • Prepare accurate  quotes, submittals, and specifications for fans, ERVs, and heat pumps
  • Troubleshoot  real-world HVAC installation and performance issues
  • Review  mechanical drawings and confirm product selections
  • Work closely with  engineering and sales to improve documentation and execution
  • Support tradeshows, training sessions, and pull-through initiatives

If you enjoy being the go-to technical resource and solving problems that keep projects moving this role is for you .

What we’re looking for

✔ 2–5 years in HVAC / ventilation (manufacturer, distributor, or contractor)

✔ Ability to read mechanical drawings and understand airflow/performance basics

✔ Strong communication, organization, and customer-service mindset

✔ Comfortable with Excel and CRM systems

Bonus points if you have:

  • HVAC/R certification or advanced technical training
  • AutoCAD or Revit exposure
  • Experience supporting distributor or contractor trainings

Compensation & Growth

💰 $60,000–$65,000 base + KPI-based bonus

🎯 Performance incentives tied to accuracy, turnaround time, and customer satisfaction

🦷 Health & Dental Benefits

📈 RRSP Match

📚 Paid training & long-term growth opportunities

Apply directly or message us to learn more. We’re excited to meet professionals who want to grow with a company that’s scaling nationally.

Job Tags

Long term contract, For contractors,

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