Technical Customer Service Support / Senior Technician Job at StepStone Deutschland GmbH, 神奈川県

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  • StepStone Deutschland GmbH
  • 神奈川県

Job Description

•Install new systems
•Provide on-site technical assistance for trouble-shooting
•Provide technical support remotely
•Support the sales team if necessary
•Participate in the customer mold test
•Complete the service report and daily report on time
•Public relationship with local government
•Other duties as may be assigned

Team:

This role will be a part of the Mold-Masters Japan service team. •College or Above degree or above in mechanical, electrical or chemical engineering
•More than 5 years' experience in hot-runner systems and/or injection molds
•Ability to balance workload under short deadlines and changing priorities
•Knowledge of mold maintenance, injection, and plastics
•Computer skills (MS Office and Internal SW)
•Good internal and external communicator
•Technically strong, injection molding background

Preferred qualifications:

•Loyal and good communication and coordination skills
•Flexibility to travel to customers’ sites for 60–70% of working time

Job Tags

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