Job Description
SUPPORTIVE HOUSING WORKER Toronto West Integrated Service Team (TWIST) One (1) Bargaining Unit, Contract Full-Time Position until March 31, 2026 Monday-Friday, 9:00am-5:00pm Existing Vacancy Compensation: $29.40/hour- $34.11/hour About Cota Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at
Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.
Role Overview The Supportive Housing Worker will provide housing coordination to an assigned group of service users within the greater Toronto area and work in partnership with those service users to secure and maintain their housing stability. Seek input from the service user to develop independent living skills to maintain housing stability and achieve mental health stability by pursuing their personal recovery.
About The Team The Toronto West Integrated Service Team seeks an experienced Supportive Housing Worker to join our interdisciplinary program. This team is comprised of Case Managers who have expertise in Acquired Brain Injuries, Mental Health, Mental Health & Justice, Dual Diagnosis, Geriatric Mental Health, Addictions and Nursing.
Primary Responsibilities - Build and maintain positive working relationships with new and existing landlords
- Work collaboratively with landlords to address any tenant related issues or disputes
- Record client status/progress using the appropriate documentation system
- Interact with and support service team to secure new units and maintain units for service users that acquire housing
- Assist with the search for and acquisition of appropriate housing units as may be required within the program
- Work in partnership with the service user the develop Housing/Recovery Plans
Qualifications Education:
- A minimum of a Community College Diploma in a field relevant to the target population. Higher level post-secondary education will be considered an asset
Experience - A minimum of 2 years direct or transferable experience suitable to working effectively with the relevant target population
- Experience working with people who struggle with addictions is preferable.
Knowledge & Skills - Knowledge and appreciation of housing issues as applicable to the target population
- Knowledge of community resources relevant to the target population being served and/or demonstrated ability to search for applicable resources/information
- Knowledge of legislation and regulations including Residential Tenancies Act
- Knowledge of eviction prevention strategies
- Knowledge of a housing first philosophy
- Good crisis management and dispute resolution skills
- Good interpersonal and communication skills (verbal and written)
- Basic computer literacy (Word, E-mail, Internet)
- Basic understanding of different psychiatric conditions
- Sensitive to challenges experienced by marginalized population groups such as poverty, access issues, mental health and addictions
Other Requirements - This position requires providing on site support at 33 Beaty 2 to 6 hours a week as well as working in the Toronto West community.
Application Details Please complete the application below before
October 8th , 2025 at 4:00pm. Cota is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. We are respectful of each individual's dignity, unique experience, potential and protected rights under the Ontario Human Rights Code. As an equal opportunity employer, we are dedicated to ensuring our workforce reflects the diversity of the communities that we serve.
Additional Information Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.
Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.
We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.
Thank you, Cota's HR Department.
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Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact hr_recruitment@cotainspires.ca
Job Tags
Full time, Contract work, Monday to friday,