Job Description

Who we are

At Rocky we feel our best in nature and we feel our best when we nurture ourselves with nature. Thats why for over 25 years weve been students of this glorious Earth formulating everyday essentials that nurture your skin body and hair all crafted with care here in the Canadian Rockies.

Our 15 locations nationwide are designed to bring nature indoors. Crafted from natural materials they guide customers through immersive sensorial experiences anchored by our signature sink unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky

The position

The Quality Manager is responsible for leading a robust and reliable Quality Assurance and Quality Control team by implementing clearly defined policies and procedures designed to ensure the highest quality for all products manufactured at Rocky.

This position works Monday through Friday from our workshop in Canmore Alberta.

What youll be doing

• Manage Quality continuous improvement initiatives including product and manufacturing process improvements
• Create and maintain accurate QA records for all formulas physical testing and specifications
• Create and review technical documents to support product development projects
• Approve release and communicate raw materials bulk and finished goods
• Request and retrieve technical information to assist in resolving quality issues as necessary
• Plan and direct activities concerned with the application and maintenance of quality standards for manufacturing processes
• Ensure standards and methods for inspection testing and evaluation are being followed accordingly
• Ensure timely completion of investigation of Out-Of-Specification production and initiate root cause/corrective and preventative actions to ensure compliance with quality requirements
• Investigate and resolve customer complaints related to product quality of safety concerns
• Monitor interpret and ensure compliance with cosmetic regulations globally (e.g. Health Canada US FDA EU)
• Manage regulatory documentation ingredient compliance reviews and product registration dossiers
• Review and approve product labels packaging and promotional materials to ensure compliance with regulatory requirements
• Assess the safety efficacy and regulatory status of cosmetic ingredients to ensure compliance
• Manage and oversee product recalls if necessary by coordinating with relevant departments and regulatory agencies
• Represent the company during regulatory inspections and audits
• Other duties as assigned

Does this sound like you

• Accredited Educational background in Science (Chemistry Biochemistry Pharma Biology) or another quality related field
• Minimum 5 years of supervisory experience working in Quality in the fields of Pharma Cosmetics or Natural Health Products
• In depth knowledge and experience with Health Canada cosmetic regulations
• Experience leading teams towards GMP best practices
• Must be able to work in a highly scented environment

Whats in it for you

• Significant product discounts and quarterly allowances
• Subsidized group medical and dental benefits for you and your family
• Share in Rockys success - The Great Game profit sharing program
• Generous paid annual vacation and personal days
• Healthy lifestyle support through an annual allowance
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club organized activities

Application

• We are accepting applications for the Quality Managerposition until a suitable candidate is found.
• Eligibility :Candidates must be legally authorized to work in Canada.

Required Experience:

Manager

Job Tags

Full time, Monday to friday,

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