Job Description

Role Overview

As a QA Trainer, you will play a key role in equipping employees with the knowledge, skills, and motivation needed to perform at their best. You’ll take a strategic approach to learning and development, identifying skill gaps, designing effective training solutions, and fostering a culture of continuous learning. Whether delivering training yourself or collaborating with other trainers, your work will directly contribute to employee growth, retention, and overall business success.

Key Responsibilities

• Lead end-to-end learning initiatives – from needs analysis and program design to delivery and evaluation.
• Develop and implement blended learning solutions , incorporating in-person, virtual, and e-learning methods.
• Design engaging learning content for various formats, including interactive e-learning modules.
• Partner with stakeholders, Subject Matter Experts, and leadership to create training programs aligned with business goals.
• Facilitate engaging learning experiences , including: Onboarding programs, Leadership and professional development training.
• Continuously assess and improve training effectiveness through data-driven insights, feedback, and performance metrics.
• Foster a culture of continuous learning and knowledge-sharing within the organization.
• Support managers in developing their teams , providing guidance on coaching and training best practices.
• Stay ahead of industry trends by researching innovative learning technologies and methodologies.
• Maintain and update learning management systems (LMS) and digital learning tools.
• Prepare and present reports on training impact and key learning initiatives.
• Must apply strong problem-solving skills to adapt training approaches, address learner challenges, and ensure effective knowledge transfer.
• Deliver technical training to entry level QA testers

Requirements

• Fluency in English (written and spoken). Japanese and Chinese are mandatory.
• 1-2 years of experience in QA industry (preferible in gaming industry) will be desirable
• Strong facilitation and engagement skills, with the ability to inspire learners.
• Solid understanding of adult learning principles, instructional design, and training methodologies.
• Excellent interpersonal communication skills.
• Ability to manage multiple training projects and adapt to a fast-paced environment.
• Proficiency in office productivity and digital collaboration tools, such as spreadsheets, word processing, and presentation software (e.g., Microsoft Office, Google Workspace)
• Comfortable with new technologies and continuous learning.

Benefits

• Public holiday
• Annual paid leaves, Special leaves, other types of leaves
• Health insurance, welfare pension insurance, occupational accident insurance etc
• Commuting costs are covered up 30,000 JPY per month
• Fukurikosei club (Relo Club)

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