Job Description

Personal Care Product manufacturing client in Canmore is looking to hire QA Manager:

• Manage quality and continuous improvement initiatives, including product and manufacturing process improvements.
• Create and maintain accurate Quality Assurance records for all formulas, physical testing, and specifications, in compliance with NHP, GMP, and GLP requirements.
• Create and review technical documents to support product development projects (e.g., Ingredient INCI Statements, Claims, Specifications, Content Disclosures, and Manufacturing Batch Sheets).
• Ensure adherence to GMP processes, including generating GMP-compliant records as required by SOPs, methods, or regulations, and routinely auditing facility records for GMP compliance.
• Approve, release and communicate raw materials, bulk and finished goods according to established procedures.
• Request and retrieve technical information (specifications, drawings and standards) from various sources to assist in resolving quality issues as necessary.
• Plan and direct activities related to the application and maintenance of quality standards for manufacturing processes (compounding, finished goods, and fulfillment).
• Ensure inspection, testing, and evaluation methods are followed in accordance with quality standards.
• Ensure timely completion of investigation into Out-of-Specification production and initiate root cause analysis, corrective actions, and preventive measures to maintain compliance with quality requirements.
• Investigate and resolve customer complaints related to product quality or safety concerns. Monitor, interpret, and ensure compliance with global cosmetic regulations (e.g., U.S. FDA, Health Canada, EU Cosmetics Regulation).
• Manage regulatory documentation, ingredient compliance reviews, and product registration dossiers.
• Oversee the regulatory submission process for new product registrations or notifications, including compiling and submitting necessary documentation to regulatory authorities.
• Review and approve product labels, packaging, and promotional materials to ensure compliance with regulatory requirements, including ingredient listings, warnings, claims, and cosmetic allergen labeling.
• Assess the safety, efficacy, and regulatory status of cosmetic ingredients to ensure compliance with applicable regulations.
• Manage and oversee product recalls, if necessary, by coordinating with relevant departments and regulatory agencies.
• Represent the company during regulatory inspections and audits, ensuring compliance and addressing any findings.
• Perform special projects and assignments in support of the unit or facility as defined by the Director of Research, Innovation, Quality & Chief Scientific Officer

Main Requirements

Accredited educational background in Science (Chemistry, Biochemistry, Pharmaceutical Sciences, Biology) or another quality-related field. Minimum of 5 years of supervisory experience working in Quality within the pharmaceutical, cosmetics, or natural health products industries. In-depth knowledge and experience with cosmetic and NNHPD Health Canada regulations. Experience leading teams in GMP best practices. Must be able to work in a highly scented environment

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