Medical Office Representative – AdventHealth
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Mon-Friday 7am-5pm
Location: 1221 JACARANDA BLVD, Venice, 34292
The role you’ll contribute:
The Medical Receptionist is responsible for answering phones, greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and support staff.
The value you’ll bring to the team:
Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners’ registration needs.
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