Job Description

Passionate about learning, developer of culture, capability enhancer, true professional, and relationship builder. That is about you. Since 1979, we have been sharing brilliant moments with our customers and earned a reputation for quality jewellery along the way. We are open, trustworthy and share our knowledge. This is about us. Create your brilliance. This is what we can do together!

Join Michael Hill as a Learning Business Partner in our multi-national Learning & Development team. Reporting to our Learning Partners Team Leader, you will be responsible for enhancing the performance capability of our retail teams. Your responsibilities will include identifying the learning and development needs of team members and providing effective solutions to address them.

In this role, you will collaborate with retail stakeholders to fully understand business objectives, goals and challenges and provide the best possible learning and development solutions. Utilizing your skills in project management, content development, and consultation, you will work closely with the global L&D and Retail teams to design and implement learning solutions.

In your role as a Learning Business Partner, you may find yourself present in-store to coach leaders, conduct workshops, create online and workshop-based learning content, collaborate on innovative solutions, and analyse data to identify ways to enhance people's capabilities. With the job presenting varied opportunities every day, no two days are the same!

More About You

• You are all about turning learning into a fun, engaging, and meaningful experience.

• You see business challenges as opportunities for solutions.

• You have a deep understanding of retail and customer service.

• You have worked in a complex, fast-paced, and multi-site commercial environment that is experiencing frequent changes and adapting to new situations.

• You possess excellent communication, presentation, and interpersonal skills which enable you to influence and engage stakeholders at all levels of the organisation.

• You can manage multiple learning projects within a consultative learning framework.

• You have demonstrated the ability to design, develop, implement, and evaluate learning solutions that drive productivity and performance outcomes.

• You possess problem-solving, analytical, and critical thinking within the learning and development context.

• You have proven experience in confidently facilitating in-person and virtual workshops and utilising e-learning software.

• You hold relevant tertiary qualifications or training certificates.

• You are willing to travel locally and internationally as required.

More About Us

• Join our team of passionate and creative individuals from Canada, Australia and New Zealand.

• We offer a supportive and collaborative work environment where your ideas are valued and encouraged.

• Our flexible working arrangements and social events will allow for a healthy work-life balance.

• You will have opportunities for professional growth and development and exposure to global experiences and audiences.

• We offer generous discounts across our full range of brilliant products

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