Customer Success (Project manager) Job at Robert Half, 東京都

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  • Robert Half
  • 東京都

Job Description

Customer Success Manager - Data Intelligence Platform

  • Leading data catalog platform seeks Customer Success Manager to drive enterprise client growth and retention.

Role Overview

  • Drive customer onboarding, adoption, and expansion for Japan's #1 data catalog platform serving major enterprises across manufacturing, telecom, finance, and retail sectors.

Key Responsibilities

  • Manage customer onboarding and implementation
  • Drive product adoption and usage growth
  • Handle contract renewals and expansion opportunities
  • Collaborate with product team on feature development
  • Execute customer success initiatives

Requirements

  • 2+ years business/IT/strategy consulting experience
  • Proven project leadership from planning to completion
  • Strategic thinking and team mobilization skills

Preferred:

  • 3+ years B2B sales experience
  • Enterprise client experience (¥500B+ revenue companies)
  • Background at consulting firms (Abeam, Accenture, SAP)
  • B2B SaaS experience.

Location

Tokyo

Salary

9.5 - 11.5 million yen

Reference Number: 06940-0013293011

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice . Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.

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