Job Description

We’re Hiring: Customer Service Representative – New Market Launch

Location: Toronto, ON | Full-Time | In-Person

Company: Westpoint Acquisitions

Build a Career Where Customer Service Meets Growth

Westpoint Acquisitions is expanding into Toronto, ON as part of our Eastern Canada growth plan. We specialize in interactive, face-to-face campaigns that help nationally recognized brands connect with customers in meaningful ways.

As we launch new campaigns, we’re looking for Customer Service Representatives who bring energy, adaptability, and a customer-first mindset into every interaction. This is more than a customer service role, it’s an opportunity to grow, be recognized, and make a real impact in a fast-paced industry.

What You’ll Do

• Represent our clients’ brands in retail locations through engaging, face-to-face campaigns
• Understand customers’ needs and guide them toward products and services that fit
• Answer questions, provide clear information, and resolve concerns with professionalism
• Collaborate with team members to meet campaign goals and deliver outstanding service
• Take part in regular training sessions, skill-building workshops, and personal development meetings

What You’ll Bring

• Strong people skills and a genuine passion for helping customers
• A positive, professional attitude even in high-traffic or challenging situations
• The ability to listen actively, adapt on the spot, and think creatively
• A willingness to learn, take feedback, and apply new skills quickly
• Reliability, punctuality, and consistency in your work

Qualifications

• Experience in customer service, retail, or sales is an asset, but not required
• Comfortable engaging in face-to-face customer interactions in a retail setting
• Must be based in Toronto, ON and available to work on-site full-time

Why Work With Westpoint Acquisitions?

• A clear growth path into leadership roles such as Team Lead, Supervisor, and Manager
• Ongoing training, mentorship, and skill development from experienced leaders
• A team-oriented environment that celebrates achievements and encourages learning
• Performance-based uncapped incentives and recognition programs
• Opportunities to represent high-profile brands that customers already know and trust
• Potential to earn $1,200–$1,500 per week in Year 1 and six-figure potential by Year 2 for top performers

Apply Now

Start your career journey with Westpoint Acquisitions — where your voice matters, your growth is supported, and your potential has no limits.

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