Job Description

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results although coaching/mentoring less experienced staff informal supervisory responsibilities or overseeing work of other lower level professionals or manage processes and program are work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the within this stream reflects increasing depth of professional knowledge project management capability and the ability to influence others.A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques work procedures and is through a choice between known alternatives within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the job requires previous work experience in a related area or practical knowledge obtained via advanced at this level manage employees day-to-day and set priorities to ensure task completion.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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