Job Description

We are looking for a professional, confident, and highly communicative Administrative Assistant & As our Company Receptionist, you’ll provide exceptional front counter customer service. You’ll greet clients warmly, handle job pickups and payments, and support our sales and admin teams with a variety of tasks. This role is ideal for someone who enjoys a customer-facing position and thrives in a fast-paced, detail-oriented environment.

Key Duties:

• Greet walk-in customers with professionalism and a friendly demeanor
• Process payments efficiently and accurately via POS system
• Make outbound calls to inform clients about job completion and arrange payment or pickup
• Handle phone payments and payment confirmations
• Assist with processing small new orders at the front counter
• Perform filing and general administrative tasks as needed
• Provide basic quotes and assist with order coordination alongside the sales department
• Manage front desk communications and occasional overflow calls
• Take on basic design projects, and coordinate social media management
• Take part in putting together company marketing materials

Requirements:

• Fluency in spoken and written English is essential
• Minimum 18 months of Canadian work experience in a customer-facing role
• Ability to use Adobe Suite
• Previous design experience
• Previous experience in Social Media Management
• Prior experience handling cash and using a Point of Sale (POS) system
• Strong verbal communication and listening skills
• Positive attitude and professional demeanor
• Proficiency with basic computer tasks and email
• Ability to learn quickly and take direction well (coachable)
• Prior customer service experience is essential – ideal candidates may have worked in hospitality, retail, or similar service industries

Benefits & Perks:

• Onsite coffee & drinks
• Monthly team lunches
• Company events and team-building opportunities
• On-site amenities
• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits
• Long-term disability benefits
• Life insurance
• RRSP contribution plan with company matching
• Bonus and commission opportunities

Note : Principals only. Recruiters, please do not contact us.

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