Job Description
Job Summary:
we are seeking a detail-oriented CRM Project Manager to support the execution of high-impact campaigns. This role requires a strong understanding of CRM best practices, campaign deployment workflows, and cross-functional collaboration to ensure seamless execution.
The ideal candidate will have excellent organizational skills, problem-solving abilities, attention to detail, and a proactive approach to managing multiple projects simultaneously. This role is pivotal in ensuring that marketing communications reach the right audience, at the right time, with the right message.
What You Will Do
- CRM Deployment & Execution
- Oversee and execute end-to-end CRM campaign deployments, ensuring accuracy and efficiency.
- Manage CRM deployment schedules, coordinating across teams to meet deadlines.
- Organize and compile campaign inputs, including audience segmentation, store UUIDs, promotional details, and creative assets.
- Execute and QA campaign components, including copy, creative assets, CTAs, audience bullseyes, and links.
- Assist in preparing assets for weekly CRM deployments, including reviewing BLOC links and updating legal templates.
- Campaign & Asset Management
- Own and maintain central CRM program documents, including deployment calendars, campaign trackers, and approval decks.
- Update and maintain final creative assets for weekly leadership reports.
Assist in CRM media reviews and compliance checks to meet legal and brand standards.
- Create and manage tracking links for CRM assets to monitor performance and engagement.
- Cross-Functional Collaboration & Optimization
- Assist in CRM data management, including performance reporting (pulling queries and inputting to dash/data tables)
- Partner with CRM teams to implement scalable solutions and best practices.
Requirements
- 5+ years of experience in CRM campaign execution, email marketing, or marketing operations.
- Working knowledge of G-Suite (Google Drive, Docs, Sheets, Calendar) and project tracking tools.
- Experience with QA processes, CRM compliance, and best practices for audience segmentation.
- Strong organizational and project management skills with the ability to track multiple deliverables.
- Excellent verbal and written communication skills.
- High attention to detail and ability to problem-solve under tight deadlines.
- Experience working with designers, copywriters, and marketing teams on creative campaign execution.
- Self-motivated, proactive team player with the ability to work independently.
- Experience in tech marketing, e-commerce, or digital agency environments is a plus.
- A sense of humor and ability to stay calm under pressure in a fast-paced environment.
- Familiarity with paid social, web links, and media deployment is a plus.
- Proficiency in SQL, Ampscript, and dynamic scripting for CRM communications is a plus.
In this role, you will play a crucial part in ensuring CRM campaigns are executed flawlessly while continuously optimizing processes to drive engagement and performance. If you have a passion for CRM operations, marketing automation, and cross-functional collaboration, we'd love to hear from you!
Job Tags
Contract work,