Job Description
Position Purpose:
Plan and carry out direct sales activities to attain NEW accounts in accordance with agreed sales and business plans. Work with Branch Manager / General Manager /Regional Vice President and Vice President of Sales to grow revenue and exceed targets by promoting and selling our business, and driving sales activity through a designated territory, while using discretion and independent judgment.
Responsible for main tasks
Sales and Business Development
- Develop NEW and prospective customers while maintaining existing accounts.
- Assist Branch Manager / General Manager / Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
- Assist with sales campaigns and events in conjunction with local and overseas partners.
- Co-ordinate and attend sales visits both in Canada, and with overseas partners for aiding business development if applicable.
- Plan and manage personal business portfolio/territory according to agreed market strategy.
- Joint sales visits with other sales professionals and/or operational staff
- Compliance with all regulations prescribed by Canada Customs/IATA/CIFFA//FMC and other governing bodies.
- Offer sales support for future sales offices in remote locations.
- Quoting of freight costs to new customers.
- Response and follow up sales inquiries and leads using appropriate methods .
Client and Supplier Management
- Client Management of allocated customers by using established tools to achieve and exceed targets.
- Weekly follow up with new clients after first shipments.
- Deployment of information about all contracts with customers and suppliers to all parties.
- Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig Canada.
- Ensure customer requests are completed in a timely manner and at the highest possible service level.
- Adhere to client service level agreements.
- Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Administration
- Monitor competitor activity and industry trends.
- Attend industry related functions when required as a key representative of Rohlig Canada.
- Update and maintain all relevant information about customers and sales activities on CRM.
- Provide weekly reporting of sales activities.
- Attend meetings with sales team members.
- Attend training to develop relevant knowledge, techniques and skills if applicable.
Required Skills:
- High school graduate – some college preferred
- CIFFA certification is a plus
- Knowledge of related computer applications and reporting tools
- Familiar with all freight forwarding procedures, regulations & departments
- 2-5 years of industry related experience required
- Demonstrated Customer Services skills
- Proven Sales and Business selling ability & success
- Self-motivated and results driven
- Outstanding people and communication skills
- Excellent problem-solving ability
- Excellent Time Management skills
Benefits:
At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:
- Competitive benefits – Keeping you and your family healthy is our priority.
- RRSP Plan - We’re invested in your future and help you save for retirement.
- Generous Vacation and Sick time) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
- Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.
Job Tags
Local area, Remote work, Overseas,