Assistant Manager/Service Writer Job at Midas TOWSON, Towson, MD

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  • Midas TOWSON
  • Towson, MD

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities:

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Help ensures a safe, secure, and trustworthy work environment.
Liaise between managers, customers, and employees.
Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
Support ongoing learning and development of team members.
Establishes strategic goals by gathering information from reporting documents.
Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
Lead by example, manage, and train team while keeping in tune with our companies vision, purpose, core values and employee creed.
Help ensure that all policies and procedures are being followed by all employees.
Deliver exceptional customer service while listening and consulting customers.
Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
Monitor the quality of all vehicles being signed out.
Ability to successfully supervise up to 10 employees.
Closely monitor inventory levels while managing product ordering and receipt.
Maintaining a clean and organized job site.
Other duties as assigned.

Qualifications:

A minimum of 1 years of store or service assistant manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid drivers license

Qualities that make you stand out from the rest:

Attention to detail and organizational skills
Understanding the current performance of the location and asks for assistance if needed.
Reliable
Has Mechanical Knowledge
Excellent customer service skills
Great leadership skills in shops
Well Spoken
Excellent at following directions

Job Tags

Flexible hours, Afternoon shift,

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