Job Description

Enterprise Account Manager

Fuze Logistics Services is a next generation 3PL, headquartered in Montreal with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We pride ourselves on delivering exceptional service and tailored logistics strategies to meet the unique needs of our diverse customer base.

Position Overview:

We are seeking a dynamic and results-oriented Enterprise Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring their logistics needs are met while driving growth and profitability for the company.

Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key accounts. Understand client needs and objectives to provide tailored logistics solutions.
• Strategic Planning: Develop and implement account strategies to drive business growth, ensuring alignment with the overall company goals. Schedule pick-ups and deliveries, provide updates to customers, including resolving any issues.
• Business Development: Identify opportunities for upselling and cross-selling additional services.
• Market Insights: Stay informed about industry trends, competitive landscape, and client market dynamics, to proactively address challenges and leverage opportunities.
• Optimization: Maintain current standard operating procedures and processes, and update when necessary. Continuously analyze daily operations to determine profitability and opportunistically prospect for additional business. Review past sales activity for historic trends and expectations.

Qualifications:

• A minimum of 3 years’ experience in managing key accounts and achieving sales targets, preferably within the logistics or 3PL sector.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Autonomous, calm under pressure, with a superior business acumen.
• Proven success in managing time and accomplishing tasks.

A Few Great Reasons to work at Fuze Logistics:

• Competitive salary, as well as other perks and benefits.
• A Healthy work-life balance.
• Opportunities for Career Growth!
• We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact, this is the time to join if you want to be part of an exciting growth with a future for you!
• We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact.
• Interesting and exciting assignments ranging in size, type and complexity.
• An “open-door” policy where communication and brainstorming is encouraged.
• Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

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