Job Description

SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices. With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.

What We’re Looking For

We are currently looking for an Account Manager to join our Sales team with a proven track record of successfully making a positive impact in his/her previous career. You are insanely curious and have a thirst for figuring out new technologies.

• The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers. Account managers may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.
• Acquire new business and manage existing SOTI direct customers, as well top platinum tier partners in North America. Responsibilities including but not limited to; sales, operations, marketing, and training with a precise focus on aggressive growth in revenue through building a strong & quality sales pipeline.
• Maximize SOTI revenue by increasing the size of the deal through Value Selling Sales Methodology.
• Serve as the senior, account executive responsible for leading and obtaining large, complex North American accounts with the involvement and collaboration of our top tier partners.
• Lead as the account manager, the extended SOTI team(s) the full business cycle for complex business and value-based campaigns (including strategies in business development, successful marketing themes, SOTI differentiators, creating marketing material and presenting to executives, negotiation of commercial agreements, leading pricing models and strategies to SOTI leadership.
• Leverage the partner ecosystem to influence and ensure success with our strategic customers including creating credible plans to support SOTI's vision in the customers landscape, focused on delivering value as part of the route map to help self fund the transformation (ROI).
• Model and architect what a strategic relationship with SOTI would look like across the partnership lifecycle, including identifying trends and cross industry solutions that will differentiate SOTI as a mobility platform leader & visionary.

What You’ll Do

• Create and deliver value assessments (ROI) to customers and prospects
• Prospect for new opportunities via Cold Calling, email, social media…etc.
• Conduct product demonstrations to partner sales teams, new potential customers and different business units within existing customer base
• Conduct Partner and customer Quarterly Business Reviews
• Manage pipeline and update opportunities daily/weekly
• Record all activity (phone, email, meetings) via CRM
• Provide high level of forecast accuracy and maintain a hygienic 90 day forecast
• Manage (as project lead) pre-sales engineers in customer POC's
• Sales Training on selling methodology, value propositions on SOTI solutions for partners via web and onsite.
• Manage customer and partner escalations with our Support Teams
• Assist in corporate communications to partners and customer with SOTI legal/customer/partner legal documents or issues
• Work with Licensing Team to process orders and deliver license keys in an efficient manner
• Create and present Quarterly Territory Plans to Leadership & outcomes of previous/on-going programs
• Work closely with Field Marketing and partners marketing staff to collaborate on strategy for growth, execution and measurement of success
• Assist with Marketing Campaigns
• Help coordinate on-site trainings with partner customer base (existing and new logo) to drive SOTI product awareness and build a quality sales pipeline.
• Attend industry events and tradeshows as SOTI Representative

Experience You’ll Bring

• 5+ years in SaaS
• Experienced in Web Demonstrations
• Strong presentation, written and oral communications skills
• Experienced in negotiating complex sales cycles
• Familiar with Android and Apple operating systems
• Understanding of Cloud (Azure and AWS)
• Proficient with Salesforce.com
• North American Travel needed up to 35% per month

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