Virtual Account Manager Job at Global biopharmaceutical company, 東京23区

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  • Global biopharmaceutical company
  • 東京23区

Job Description

募集要項

【JOB RESPONSIBILITIES】

  • Take all incoming calls and process requests. Forward leads to the sales in charge. 電話対応と依頼処理。 リードを担当営業に転送。

  • Develop and maintain communication networks with dealers and end users. 販売店やエンドユーザーとのコミュニケーションネットワークの構築と維持。

  • Nurture leads and client relationships. リード(引合)の育成と顧客との関係構築。

  • Cultivate strong customer loyalty and build long-term relationships.

    顧客との強い信頼関係を築き、長期的な関係を構築。

  • Promote assigned product portfolio (incl. cross-selling) remotely using all available technology. あらゆるテクノロジーを駆使し、担当製品ポートフォリオのプロモーション(クロスセリングを含む)をリモートで実行。

  • Ensure (repeat) orders by understanding the process and patterns of customer purchase decisions. 顧客の購買決定プロセス・パターンを理解し、確実な(リピート)受注を実現。

  • Conduct regular check-ins and business reviews with customers. 顧客との定期的なチェックインとビジネスレビューの実施。

  • Understand customer's processes and identify opportunities and customer priorities. 顧客のプロセスを理解し、機会や顧客の優先順位を特定。

  • Lead price and contract negotiations. 価格交渉・契約交渉をリード。

  • Deliver ongoing product servicing by providing accurate product information, trainings & support where needed. 製品に関する正確な情報を提供し、必要に応じてトレーニングやサポートを行い、継続的な製品サービスを提供。

  • Maintain accurate CRM customer data and documentation of contacts, orders, requests, etc. CRMの顧客データを正確に管理し、コンタクト、オーダー、リクエストなどのドキュメントを作成。

  • Utilize all available sales tools to maximize sales efficiency (i.e. Salesforce) 営業効率を最大化するためのあらゆる営業ツールの活用(例:Salesforce)

  • Lead generate and work with Field BioA teams and Application specialists in order to provide customers with the full technical information and demonstrations required to make a successful sale. 販売に必要な技術情報やデモンストレーションをお客様に提供するために、フィールドのBioAチームやアプリケーションスペシャリストと連携し、販売をリード。

【REQUIREMENTS】

Mandatory:

  • Bachelors degree

  • BtoB Sales experience (any industry),

  • Native Japanese speaker

  • English reading and writing

  • Strong communication and negotiation skills

  • Strong mindset to learn new IT skills

  • Resident in Japan (any prefecture)

Desirable:

  • Educational background in a science-related field

  • Sales experience in the Life Sciences industry

  • Intermediate-level spoken English

  • Experience with M'soft Teams, SAP, LinkedIn Sales Navigator

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ネイティブ
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

勤務地

  • 東京都 23区

労働条件

雇用形態

正社員

給与

経験考慮の上、応相談

業種

医薬品

職種

Job Tags

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