ManpowerGroup has an exciting new opportunity for a Vice President, Client Programs! In this role you will be responsible for running a portfolio of Manpower Enterprise Accounts and owning the portfolio as an entrepreneurial leader! The primary focus of this role is to develop and lead the Manpower Enterprise strategy within the assigned portfolio of industrial accounts to deliver profitable growth and increase market share.
Making an Impact
• Builds Manpower Enterprise Program and Client strategies that capitalize on market/industry opportunity and translates into a clear business plan. P&L owner accountable for driving profitability and growth of programs while aligning to organizational values and established guidelines and budgets. Operationalize strategy into clear priorities, direction, and expectations for teams.
• Typical size of P&L for a portfolio of $20-$50M+.
• Acts as an advisor in creating new product offerings and developing process improvements specific to workforce management solutions related to on-site industrial programs within enterprise. Contributes to the development of strategic prospects and accounts (discovery, solution design/architecture, acquisition, implementation and cross-selling of services).
• Inspire and lead team to ensure best-in-class program delivery and delight clients, associates and candidates. Provide leadership and direction through significant transformational and company growth initiatives. Responsible for hiring, onboarding, managing and developing a team. The typical span of control is 5-7 direct reports and 10-20 indirect reports.
Sharing Expertise
• Market and industry leader known in communities of relevance and looked for World of Work expertise. Offers customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions. Evaluate and predict market trends and embed insights into continuous improvement of client performance. Translate thought leadership into relevant insights and wins with clients.
Gaining Exposure
• Own relationships with senior management for our client stakeholders and direct the pursuit team to strategically build client network and influence.
• Develop strategies and tactics required to drive operational excellence in service delivery, manage profitable programs and foster growth for workforce management programs with dedicated large on-site delivery.
• Address account escalations for workforce management programs when necessary. Ensure operational relationships and SLAs with the client are managed and maintained by teams.
• Participate in the sales process, providing subject matter expertise as a servicing SME across dedicated, centralized, disbursed and virtual client delivery.
Your Typical Day
• Building client strategies and monitoring effectiveness of delivery and continuous improvement initiatives.
• Occasional travel to client sites.
• Other accountabilities as assigned.
Qualifications
Required
• Management: 7-10 years demonstrated managerial and operational experience.
• Sales: 3-5 years of experience selling a solution or in a service industry.
• Professional Services: Past experience operating as a P&L Owner over a region/territory/portfolio of client accounts.
• National Accounts: Prior experience delivering services to large, national account clients.
• Recruiting: Staffing industry experience or full life-cycle recruitment experience.
• Education: Bachelor’s degree or equivalent experience.
Nice to Have
• P&L: Ownership experience of $20M+.
• Education: MBA or equivalent.
ManpowerGroup is proud to be an equal opportunity workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive equal consideration for employment without regard to race, religion, indigenous status, age, gender, gender identity or expression, sexual orientation, the presence of any physical, sensory, or mental disabilities, protected veteran status or other legally protected status.
ManpowerGroup provides a working environment and culture that is free from barriers and seeks to correct conditions of disadvantage in employment for all, including the request for reasonable accommodation. Should you require reasonable accommodation during the interview process please contact talentacquisition@manpowergroup.com for assistance.
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