Job Description
【Role and responsibilities】:
- Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams
- Actively involve in the primary responsibilities that include but not limited to: - Develop and execute UAT scenarios, scripts, and test data for customer management, actuarial, policy admin, claims, and insurance operations applications - Collaborate with business users, analysts, and IT teams to clarify acceptance criteria and ensure coverage of business processes - Document, communicate, and escalate defects or system issues; participate in defect triages and retesting cycles - Support UAT planning, walkthroughs, daily stand-ups, and user training in Japanese and English - Contribute to UAT documentation, status updates, and knowledge sharing across distributed teams - Ensure that UAT activities comply with Japanese insurance standards, operations, and audit requirements - Assist with post-UAT validation, transition-to-production, and business go-live support
- Mentoring and guiding junior team members while assigning and tracking the testing tasks for closure without any schedule, quality and cost slippages
- Collaborate with developers, business analysts, and QA leads in a distributed, multicultural environment
Requirements
登録資格:
【Must】:
- JLPT N2 or above certified. Fluent in reading, writing, and conversing in Japanese with native speakers
- 3+ years of experience participating in UAT/user-driven testing, ideally within insurance (Life & P&C) or regulated finance domains
- Good understanding of insurance business processes and system workflows
- Strong skills in test script execution, defect documentation, and effective communication with end users and IT teams
- Experience with test management or tracking tools (Jira, Excel, etc.)
- Ability to effectively coordinate with Customer SMEs from Business & IT, Onsite and Offshore teams
- Actively involve in Application transition and stabilization phases by aligning to Japan (JST) working hours
【Nice to have】:
- Knowledge of Guidewire, Salesforce, or insurance COTS testing
- Familiarity with Japanese insurance regulatory or operational requirements
- Experience contributing to Agile or hybrid delivery projects
- Hands-on experience with automation and integration testing tools (Selenium, Playwright, SoapUI, Postman, etc.)
- Familiarity with test data management and synthetic data generation (GenRocket)
- Basic SQL/database testing (MySQL, PostgreSQL) and familiarity with CI/CD environments
- Knowledge of GDPR rules
Job Tags