Job Description

Job Summary:

The Red Hat Training and Certification team is looking for a Senior Training Services Account Specialist to join the team in Tokyo Japan. The Training and Certification team is an award-winning customer-facing group within Red Hat that increases customer retention by providing offerings that are some of the most desirable within the IT industry. As a Training Specialist you will be responsible for meeting financial goals by acquiring new business growing existing business and nurturing customers throughout their training and certification this role you will partner closely with your sales and services teams and partners to help promote Red Hat Training and Certification to your customer base.

Responsibilities:

• Grow existing business relationships and acquire new business within your assigned territory/segment/vertical by selling training and certification offerings.

• Exceed financial goals including sales bookings and revenue

• Work directly with customers (in person or virtually) to craft and execute on their training and certification plans.

• Effectively communicate with high-level customer executives on a regular basis to position training offerings into large complex deals.

• Engage with partners to drive force multiplication of Red Hat enablement within their companies as well as with their customers

• Negotiate terms/pricing/contracts and advance them through to closure

• Manage consumption and renewals of Red Hat Learning Subscription (RHLS)

• Manage forecasts provide quotes scope proposals close deals and track data through (SFDC) and our learning management system (LMS)

• Work extensively with cross functional sales teams (in person and virtual) and partners to grow business in your specific territory/segment/vertical

• Act as a subject matter expert on training and certification both internally and externally in your assigned territory/segment/vertical

• Provide thought leadership to internal Red Hat teams in order to advance the training portfolio of offerings and strategy.

• Promote and sell training solutions and services to the Japan customers using all available promos specials and bundles to achieve the highest possible revenue and bookings

• Identify define develop and implement corporate training plans for strategic enterprise accounts within the region

• Identify and generate new training business opportunities and upsell to existing customers

• Support existing and new IT transformation projects within the local accounts

• Support and Coach the local Sales pre-sales channel Teams and partners in relation to the training offering and processes

• Identify subscription opportunities that dont include training and attempt to add training offerings to them

• Develop and refine the training selling best practices

• Actively work on RFIs/RFPs to include Training and Certifications related offerings

• Work with the local services team to align the GLS offering with the services solutions

Requirements:

• 5 years of sales / business management experience with a proven record of achievement.

• Strong communication skills both internally and externally

• Strong in-person customer-facing skills

• Proven ability to work with various sales teams (internal and external) championing Red Hat training and certification as well as working autonomously to drive growth in accounts

• Experience with SFDC or equivalent CRM system.

• Strong Experience with Office Suites (MS Office Google G-Suite LibreOffice or alternatives)

• Understanding of learning management systems (LMS)

• Understanding of the complete sales cycle management from prospecting to closing

• Strong customer interaction skills.

• Resilience in dealing with transactional administrative work associated with the sale through current training sales systems.

• Ability to travel up to 50%

About Red Hat

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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Required Experience:

IC

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