Job Description

Are you an organized individual who is interested in supporting the a growing company by handling essential training and administrative functions Do you have a strong attention to detail and communication skills Are you looking to be part of a growing team and company Are passionate about providing results and peace of mind to your client group

The Universal Group recognized as one of has an exciting opportunity for a Training & LMS Administrator role within our Universal Health and Safety division. The Training & LMS Administrator plays an essential role in providing comprehensive support within the company by managing both training and administrative functions. They will play a key part in ensuring employees and clients receive high-quality training while maintaining the companys learning management system (LMS). The Training & LMS Administrator will work closely with our leadership team to handle clerical duties coordinate training initiatives manage course schedules and provide day-to-day administrative support.

What you will be responsible for:

Administrative Support:

• Welcoming visitors and directing them to the relevant office/personnel.
• Carrying out clerical duties such as answering phone calls responding to emails and preparing documents etc.
• Registering students online for TCP courses offered by UHS through our website over the phone and or in
  person.
• Developing and managing the training calendar in collaboration with the Program Manager.
• Preparing course certificates for students.
• Entering data into Hubspot and Northpass
• Performing bookkeeping tasks such as invoicing monitoring accounts.
• Collaborating with the Recruitment team to enroll new hires into training.
• Operate and maintain office equipment such as printers copiers and fax machines.
• Liaising with key departments across the company including Accounting Marketing Human Resources and
  various brand divisions.
• Handle sensitive and confidential information with discretion.
• Prepare monthly reports for accounting purposes.
  

Learning Management System (LMS) Responsibilities:

• Configure and maintain LMS settings updates and integrations.
• Manage user accounts roles and course enrollments.
• Upload and publish SCORM/xAPI-compliant content.
• Customize platform branding and interface.
• Provide technical support and resolve LMS issues.
• Develop user guides FAQs and training materials.
• Train staff on LMS features and best practices.
• Generate reports on training completion compliance and user activity.
• Ensure data accuracy and manage system integrations (e.g. HRIS).
• Analyze data to improve learning outcomes and system efficiency.
• Implement features like certifications badges and assessments.
• Document LMS procedures and governance standards.
  

What you get from us:

• A 4-day work week! (8:00am - 4:30pm)
• Opportunity to work for a large growing company.
• Paid vacation.
• Competitive compensation package.
  

What we need from you:

• High School Diploma or equivalent experience in related field.
• Prior experience in administrative or clerical roles is an Asset.
  
• Strong verbal and written communication abilities for interacting with colleagues clients and vendors is essential.
• Accuracy in data entry document preparation and scheduling.
• Ability to work independently and with a team.
• Ability to manage multiple tasks and prioritize work efficiently.
• Competency in office software such as Microsoft & Google Office Suite (Word Excel PowerPoint Outlook) and other office equipment is essential.

Why Universal Group

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being Passionate Authentic and Driven in everything we do and in every decision we make every day. They are the fabric of who we are and without question the reason for our success and continued growth.

The safety of our team members and the public is what drives us every day.

The Universal Group is an industry leader in traffic control services traffic management planning traffic equipment supply landscaping temporary labour and occupational health and safety training. We are a one-stop shop as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company please visit our Indeed Profile!

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race colour sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic.

Apply today; we cant wait to hear from you. Come grow with us!

APPLY NOW!

UNV2

Required Experience:

Junior IC

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