Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

You will join Kyndryl as a Talent Acquisition Leader, where your impact will be visible and meaningful. You’ll be part of a high-performing TA team supporting multiple markets and business practices, driving transformation and measurable improvements. If you're motivated by progress, eager to challenge the status quo, and passionate about delivering better outcomes every day—this is your opportunity.

Responsibilities

• Serve as the single point of contact for the Country President, ensuring all TA needs are met
• Lead hiring fulfillment across Japan and related centers, partnering with global RPO providers
• Drive performance improvement initiatives with RPO and TA Operations teams
• Participate in customer reviews and provide market intelligence and TA performance insights
• Manage country-level escalations, issues, and initiative deployments
• Coordinate support from other COEs and HR teams to enable change
• Collaborate with practice-aligned TA leaders to resolve challenges across countries
• Build strategic hiring plans based on growth, transitions, and stakeholder input
• Analyze key TA metrics (speed, satisfaction, quality) to identify issues and solutions
• Act as a talent advisor, offering insights on hiring trends, skill gaps, and competitive strategies
• Ensure RPO providers prioritize the right roles at the right time

Your Future at Kyndryl

In this role, you’ll shape hiring strategies and drive real change across markets and practices.
You’ll collaborate with senior leaders and global teams to deliver impactful talent solutions.
Many TA Leaders grow into broader HR, program, or business leadership roles.
At Kyndryl, your journey starts here—with endless possibilities ahead.

Who You Are

Required Skills and Expertise :

• Beneficial: Significant experience of working with Recruitment Process Outsource Partners to fulfill Talent Acquisition needs. Must have worked in TA Leadership role in an organisation leveraging RPO for Hiring Fulfillment. Understands the Governance processes supporting outsourced recruitment models.
• Has personally led Talent Acquisition Process Improvement / Transformation Initiatives with demonstrable track record.
• Delivering Talent Acquisition Strategies and Services in a Multinational Business environment.
• Proven track record of driving and leading continuous process improvement initiatives & creating strong partnerships with business stakeholders.
• Strong critical analytical skills – able to synthesise complex challenges into component parts and create logical prioritised plans to resolve.
• Significant professional expertise working as Talent Acquisition Practitioner in the IT / Managed Services / Professional Services domain.
• Fluent in written and verbal in Japanese and English
• Bachelors Degree

Beneficial:

• Formal process improvement methodology e.g. Lean Six Sigma
• Agile Practitioner / Experience

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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