Job Description

Teladoc Health: Redefining Virtual Care

Teladoc Health is the global leader in virtual care, transforming how better health happens by seamlessly connecting members, patients, providers, and partners using advanced technology. Through strategic collaborations with employers, insurers, brokers, hospitals, and health systems, we’re expanding access to care, improving health outcomes, enhancing provider capacity, and reducing costs.

As part of the Teladoc Health Group, Teladoc Health Canada brings over 20 years of experience in delivering virtual healthcare to millions of Canadians from coast to coast. Drawing on insights from serving patients in more than 175 countries, we leverage world-class research and innovation to elevate care delivery – while maintaining a strong Canadian focus.

Headquartered in Toronto, Teladoc Health Canada is driven by a dedicated, cross-functional Canadian team committed to advancing virtual care across the country.

Learn more at .

Summary of Position

We’re looking for a seasoned Staff Software Engineer (8–12+ years) to help us reimagine the future of care delivery. In this role, you’ll lead the architecture, design, and technical direction for a small, fast-moving team - backed by the stability of an established company. You bring deep experience in building and scaling enterprise applications, a track record of ownership, and a willingness to lead, learn, and adapt. This is a rare opportunity to build a product with real-world impact at significant scale.

Your first mission is to take full technical ownership of a newly formed team responsible for rebuilding our care delivery system from the ground up - across both Mobile and Web - using modern, cutting-edge technologies. From day one, you’ll have a direct and meaningful influence on the product’s direction. This work is highly visible, mission-critical, and central to our success. The technical challenges are significant, but the potential human impact is even greater. What you build here will shape how thousands of people experience care and could redefine what care means for them.

If you are ready to take on this challenge and make a meaningful difference, we’d love to hear from you - even if you do not meet all the qualifications .

Essential Duties and Responsibilities

• Define and drive the technical strategy and architecture for our greenfield healthcare platform, making critical decisions on system design and technology choices
• Mentor a small, high-performing team (<10 engineers) across frontend, backend, and QA, promoting shared ownership and engineering excellence
• Contribute hands-on to critical work (~30% of time) including proof-of-concepts, architectural spikes, and code reviews
• Ensure security, compliance, and performance are foundational to all architectural decisions, including data protection, access controls, and audit capabilities
• Design data architecture for distributed systems, including consistency models, disaster recovery strategies, and cross-service data synchronization patterns
• Design integration strategies across internal tools, external systems, and back-office platforms (e.g., Rx, Salesforce)
• Define domain boundaries, decomposition strategies, and architectural patterns
• Establish engineering standards for branching, versioning, testing strategies, code quality, and documentation
• Partner with DevOps to ensure architectural decisions align with deployment and operational needs
• Partner with product and cross-functional teams to translate business needs into technical strategies
• Evaluate and prototype emerging technologies for care delivery

Qualifications

Required

• A minimum of 8-12 years of software engineering experience
• Proven technical leadership experience, including leading architecture and guiding engineering teams
• Expertise in building scalable, mission-critical distributed systems
• Proficiency in backend development (Java/Spring Boot or equivalent) and modern frontend frameworks (React/React Native or similar)
• Hands-on experience with major cloud platforms and cloud-native architecture patterns
• Strong understanding of security best practices and compliance requirements in production systems
• Proven ability in designing integrations with third-party systems and APIs
• Experience in data modeling, performance optimization, and choosing appropriate persistence strategies
• Excellent communication skills with ability to navigate ambiguity, make decisive recommendations, and drive technical alignment

Strongly Preferred

• Experience with Domain Driven Design to define complex business domains
• Experience designing event-driven systems and asynchronous communication patterns
• Prior work in regulated industries

Nice to Have

• Familiarity with healthcare terminology standards (e.g. ICD-10)
• Experience with healthcare data standards (FHIR, HL7v2, EMPI) and understanding of clinical/administrative workflows
• Background in healthcare technology or care delivery organizations

What We Offer

• Compensation: Enjoy a competitive salary package, yearly bonus, and full health benefits starting on Day 1
• Flexible Work Arrangements: Enjoy remote work if you're outside the GTA, while those in the GTA have the advantage of working in our beautifully renovated office for 2 days between Tuesday to Thursday
• Retirement Support: We match 5% of your RRSP contributions for future planning
• Meaningful Technical Ownership: Take the lead on building core systems from the ground up — your work won’t be a small cog in a big machine
• Make an Impact: Contribute to tangible healthcare solutions. Your work will directly enhance the lives of Canadians
• Flexible Hours: We trust you to manage your schedule and deliver results
• Shape the Future: Join early, influence key product and cultural decisions, and help build something that matters

What to Expect in the Hiring Process

We value your time and aim to keep our process transparent and efficient. A real person reviews every application, and if there’s a potential fit, here’s what you can expect:

• Recruiter Screening Interview (30 minutes): A casual Teams call with one of our recruiters to learn more about you, your experience, and what you're looking for. We’ll also share details about the role, the team, and answer any questions you have

• Technical Interview with Hiring Team (90 minutes): A collaborative technical session with the hiring manager and team members. You’ll discuss your experience in depth and work through real-world scenarios together to demonstrate problem-solving and design thinking. This is also your chance to learn more about the technical vision and ask questions about our stack, processes, and expectations

• Meet the Product Team (30 minutes): A conversation focused on how we work cross-functionally and align on product goals. You’ll get insight into how engineering and product collaborate and have an opportunity to ask questions about roadmap and priorities

• Leadership Interview (30 minutes): A final discussion with our VP of Health System Partnerships and R&D to talk about culture, vision, and how you’d contribute at a strategic level. We’ll share where the organization is headed and answer any questions about long-term impact and growth

Note: In some cases, we may include an additional technical interview to help finalize our decision.

At Teladoc Health Canada we thrive on difference and individuality. Teladoc Health Canada is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at RecruitmentAccessibilityRequestsCanada@teladochealth.com

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