Job Description

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.

職務内容

Service Salesは既存顧客に対してF5のコンサルティングトレーニングソリューション拡張サービスのクロスセルおよびアップセルを通じてお客様の投資を最大化し割り当てられた販売目標を達成する責任を担います
Service Salesはコンサルティングクライアントエンゲージメントプロダクトセールスのアカウントチームさらに顧客のステークホルダーと連携し販売要件を定義し特定された販売機会を実現します

この役割は顧客が購入した製品から最大限の価値を引き出し投資効果を高めることを目的としています

• ビジネス目標の達成や課題解決におけるテクノロジー活用についての理解と深い知識を活かし既存の顧客に対してF5のコンサルティングおよびトレーニングソリューションを継続的に販売し戦略的な顧客関係を維持する
• 社内外のチームやチャネルと連携し既存のF5製品から顧客が利益を最大化できるようサポートし新製品の購入を促進して顧客の期待値を超える革新的なソリューションを開発する
• サービスアカウント戦略と戦術の調整においてリーダーシップを発揮しプロダクトセールスセールスエンジニアリングカスタマーサクセスコンサルティングリーダーと協力する必要に応じシステムインテグレーター大手サービスプロバイダー地域のVAR付加価値再販業者とも連携する
• 長期的および短期的なビジネス機会を特定評価し競合の脅威を積極的に特定対応する
• アカウントの課題や財務状況についてシニアセールスおよびコンサルティングトレーニングスタッフに定期的に報告する既存のビジネスおよび技術ソリューションを積極的に学び理解することで顧客の課題ビジネスおよび技術提案そしてF5サービスの活用によって得られるメリットを特定する
• 同テリトリーに割り当てられたPSデジタルセールス担当者のメンターを務める場合もある

募集要件

• 8年以上のIT業界における営業経験サービス営業経験やリニューアル営業経験尚可
• 海外レポートとなる為ビジネスレベル以上の英語力
  

Role Overview:

Service Sales is responsible for achieving an assigned sales quota by driving incremental booking growth through cross-selling and upselling F5 consulting training solutions and enhanced services to existing customers.
Service Sales may collaborate with Consulting Client Engagement and Product Sales account teams as well as customer stakeholders to define sales requirements and execute on identified opportunities.

This role focuses on helping customers maximize the value of their purchased products and enhancing their overall investment.

• Applies understanding and in-depth knowledge of how technology is used to enable business goals or overcome business challenges to continue to sell F5 Consulting and Training solutions to existing accounts and maintain strategic customer relationships.
• Partners with internal and external teams and channels to develop innovative solutions to enable customers to gain benefits from existing F5 products and to enable new product purchases to achieve the customers business expectations. Assumes a leadership role in coordinating the Services account strategy and tactics for sales support team partnering with Product Sales sales engineering customer success and consulting leaders. Partners with System Integrators large Service Providers and regional VARs as needed.
• Identifies and qualifies long-term and short-term business opportunities and actively identifies and addresses competitive threats
• Provides regular updates to senior sales and consulting / training staff concerning account issues and financial status. Works to proactively learn and fully understand existing business and technical solutions to be able to identify the customers key pain points their business and technical challenges and the gains achieved by leveraging the capabilities of F5 Services.
• May mentor PS Digital Sales Representatives who have been assigned to the same territory

Requirement:

• Sales experience in the IT industry; experience in service sales or renewal sales is a plus
• Native Japanese proficiency. Business-level or higher English proficiency as this role involves reporting to overseas teams

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @) .

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .

Required Experience:

Manager

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