Job Title : ServiceNow Developer / Administrator
Mode of Work: Hybrid
Location: Toronto, Ontario
Duration: 6 Months
Job Summary:
We are seeking a skilled and certified ServiceNow professional to develop, configure, and support ServiceNow's Governance, Risk, and Compliance (GRC) applications. The ideal candidate will have hands-on experience in implementing and supporting GRC modules and workflows, along with strong expertise in general ServiceNow development and administration. ServiceNow Admin and/or Developer certification is required.
Key Responsibilities:
Development & Configuration:
• Design, develop, and implement GRC applications and modules in ServiceNow, including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk.
• Customize and configure GRC workflows, forms, dashboards, and notifications based on business requirements.
• Integrate GRC applications with other modules and external tools (e.g., CMDB, ITSM, third-party risk platforms).
• Develop and maintain custom scripts, UI policies, client/server scripts, business rules, script includes, and data policies.
Support & Maintenance:
• Provide ongoing support and maintenance for GRC modules and associated integrations.
• Troubleshoot and resolve GRC-related incidents, problems, and service requests.
• Collaborate with stakeholders to gather requirements and provide solutions aligned with business goals.
• Ensure application and platform upgrades are tested and deployed with minimal disruption.
Administration:
• Perform standard ServiceNow administration tasks such as user and group management, access control, module configuration, and platform monitoring.
• Ensure system security and compliance with data privacy policies and audit standards.
• Manage update sets and ensure code promotion processes follow best practices.
• Work with the ServiceNow platform team to ensure performance, scalability, and reliability.
Collaboration & Documentation:
• Collaborate with internal risk, compliance, audit, and IT teams to understand and implement GRC requirements.
• Create and maintain technical documentation, design specifications, process flows, and user guides.
• Provide knowledge transfer and training to support teams or end-users as needed.
Required Skills & Qualifications:
• 3+ years of experience in ServiceNow platform development and administration.
• 2+ years of hands-on experience with ServiceNow GRC module implementation and support.
• ServiceNow Certified System Administrator (CSA) – mandatory .
• ServiceNow Certified Application Developer (CDA) - mandatory.
• GRC Implementation Specialist – preferred.
• Strong scripting knowledge: JavaScript, Glide API, and REST/SOAP integrations.
• Understanding of GRC frameworks (ISO 27001, NIST, SOX, etc.) is a plus.
• Excellent analytical, communication, and troubleshooting skills.
• Experience working in Agile/Scrum environments.
Nice to Have:
• Experience with ServiceNow IRM (Integrated Risk Management).
• Exposure to ServiceNow Security Operations (SecOps) module.
Experience with performance analytics and reporting.
** Must have certifications and those be verified – either Developer or Admin cert - must have – they need it for login credentials when hired
...A career in the legal department at National Bank means participating in the transformation in order to have a direct impact on our clients... ...as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help...
...No Float: No Field Hours: No Salary or Pay Band:Pay Band Nurse Practitioner $52.590 to $62.910 Travel Required: No Human Resources Exemption: No QUALIFICATIONS: Education - Graduate from an approved School of Nursing. - Baccalaureate Degree in Nursing...
...support language acquisition and academic fluency in English and Spanish for all students. Dual-language fluencybuilding on the first... ...practices to meet our priority funding goal. Responsibilities: Teach students to read and write in Spanish. Provide the...
...Job Description Job Description SEEKING EXPERIENCED CABINET FINISHER. MUST HAVE EXPERIENCE USING SPRAY EQUIPMENT. MUST HAVE EXPERIENCE IN STAINING AND GLAZING TECNIQUES. ENJOY WORKING IN A FULLY AIR CONDITIONED FINISHING DEPARTMENT. PAY IS BASED ON SKILL LEVEL. MUST...
...JOB TITLE: Refrigeration & Air Conditioning Engineer Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and cant wait to be a part of Service Luxury Style this could be the job for you Job Description:...