Job Description

About Us:

Canadian Instrumentation Services Group Ltd. (CISG) is a leading calibration lab dedicated to delivering high-quality service that exceed customer expectations. We are committed to continuous improvement, innovation, and excellence in everything we do. We're looking for a passionate and experienced Senior Metrologist / QA Manager to lead our quality and metrology efforts.

Position Overview:

The Senior Metrologist/QA Manager is responsible for overseeing the metrology lab and ensuring compliance with all quality standards across the organization. This dual-role leader will develop and implement quality control systems, manage audits and certifications, and lead a team of technicians and quality personnel. The ideal candidate will have strong technical expertise in metrology, along with leadership experience in quality systems management (e.g., ISO 9001, ISO 17025).

Key Responsibilities:

Metrology:

• Oversee all calibration and measurement activities, ensuring traceability to NIST and NRC standards.
• Program and operate advanced metrology equipment (e.g. Fluke METCAL software, Fluke 5550A, Fluke 6105A, Fluke 8588A, Fluke 6270A).
• Develop procedures and measurement strategies for complex equipment.
• Analyze measurement data and provide guidance on conformity and process improvement.

Quality Assurance:

• Maintain and improve the company’s QMS; ensure compliance with applicable standards and regulations.
• Lead internal and external audits, including customer and regulatory audits.
• Manage non-conformance, CAR, and document control systems.
• Train and mentor quality team members on inspection techniques, root cause analysis, and quality tools.
• Drive continuous improvement initiatives across departments.

Leadership & Management:

• Supervise and develop a team of metrologists, technicians, and QA personnel.
• Collaborate with calibration and renewal parts teams to resolve quality issues.
• Report on key quality metrics and lead quality reviews with management.

Qualifications:

• Certified Electronics Engineering Technologist (CET) or equivalent.
• 7+ years of experience in metrology and quality assurance within a regulated industry.
• Strong understanding of Fluke’s METCAL (Metrology and Calibration) software.
• Proficient in the use of precision measurement equipment and software (e.g., Fluke calibration standards, METCAL)
• Experience with ISO 9001 and ISO 17025.
• Proven leadership and team management skills.
• Excellent communication, problem-solving, and organizational abilities.
• Background in electrical, pressure, temperature, and dimensional metrology.

Preferred Qualifications:

• Bachelor's degree in Engineering, Quality, or a related field (or equivalent experience).
• Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or equivalent.

What We Offer:

• Competitive salary and benefits package
• Opportunities for growth and professional development
• Collaborative and innovative work environment
• Commitment to work-life balance and employee well-being

*This is a dual-role position but candidates who qualify for only one role will be considered.

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