Job Description

Job Title: Business Analyst – IT Infrastructure

12 Months contract

Overview:

The successful candidate will complement contingent of staff and contract Business Analysts in the BTS’s IT Programs & Projects team and be assigned to work on projects within the IT Infrastructure Refresh Project.

Solid experience as a project-based Business Analyst is required in this role. Experience in public sector organizations and with IT Infrastructure projects is highly required

What you will be doing:

The successful candidate will provide Business Analysis services. Duties will include all aspects functional and solution analysis, including but not limited to the following:

1. Facilitate discussions with subject matter experts to understand, analyze, and prepare detailed current and future state process documentation, including identifying business, data, and integration/interface requirements.
2. Translate requirements into solution requirements.
3. Collaborate with the project team, technical stakeholders, and business stakeholders to assess current solutions employed across TransLink and the operating companies.
4. Prepare fit-gap analyses.
5. Identify processes that can be unified and/or improved.
6. Work with the project team to prepare a recommendation of solutions that can be leveraged to address the business needs.
7. Review and validate analysis deliverables with business and technical stakeholders and obtain signoff.
8. Facilitate workshops, brainstorming sessions, and meetings.
9. Prepare status updates and presentation materials as required.
10. Contribute to the project plan, as required, and
11. Other project work as assigned.

Deliverables

Normal business analysis deliverables and supporting documentation will be expected, although they may be modified to suit the scope and scale of the project. These may include, but are not limited to, the following:

1. Current State Analysis, including detailed business process workflows and supporting documentation.
2. Requirements Traceability Matrix.
3. Future State Analysis and supporting documentation.
4. Detailed Fit-Gap Analysis.
5. Study Recommendation Report.
6. RFP SOW preparation and support.
7. Configuration plan support.
8. Test execution planning and support.
9. Deployment plan support.
10. Change management planning and support.

What you have:

Education

• Bachelor’s degree and formal training on business analysis and/or process improvement techniques.

Experience:

• 7+ years of business analysis and process improvement experience.

• Previous experience in IT Infrastructure projects (e.g., Data Centers, Networking, Client Computing)

• Experience in public sector organizations and with IT Infrastructure projects.

• Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) is a plus but not a mandatory requirement.

• Data Analysis: Ability to analyze data to inform decisions about the implementation. This includes understanding how to use data analysis tools and techniques.

• Knowledge of project management processes and supporting governance controls.

• Training and experience in best practice business analysis techniques and processes.

• Strong analytical, communication, and writing skills.

• Ability to gather, analyze, and consolidate information from a variety of sources (i.e., documents, interviews, brainstorming sessions etc.).

• Proven record of accomplishment of working with business stakeholders to identify, assess, document, and recommend solutions that meet requirements.

• Ability to work with technical analysts/advisors and translate business requirements into detailed system specifications.

• Extensive experience implementing technology projects.

• Extensive experience gathering and analyzing functional and technical requirements and information from key business areas.

• Experience with conducting technical feasibility studies, identifying technical dependencies, and application road mapping.

• Knowledge and experience with the standard MS Office tools including Microsoft Visio (must be proficient).

• Experience with SharePoint.

PLEASE NOTE:

Only candidates local to Vancouver and having experience with IT Infrastructure Projects will be considered for this role.

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