Job Description

RPN - Nurse Case Manager

*Are you passionate about working and caring for seniors?*

At Amy’s Helping Hands we believe seniors deserve exceptional care. We are a close knit team who rely on each other to ensure our clients receive the highest quality of care. We only hire committed individuals with work ethic who love working with the elderly. We do what we do because we want to make a positive impact on the lives of those we care for. We expect this same kind of passion from every team member.

The Nurse Case Manager (CM-Nurse), handling intake calls in a professional and effective manner, conducting home assessments, nursing assessments and wellness checks with clients and their families.  The role requires: diplomacy, problem solving, conflict resolution and in-depth assessment skills. The CM-Nurse has the primary responsibility of obtaining clients, conducting assessments of client’s needs, interacting with families to ensure quality care and expectations are managed and delivered. The CM-Nurse must work from an empowerment model. The goal of AHH services is self-actualization of the patient and encourage the caregivers to do the same to promote optimal health and well-being. AHH patients should do as much as they are capable of doing themselves.

Amy's Helping Hands provides home care services in client homes and also in retirement, nursing homes and hospitals throughout Windsor and Essex County with the highest of quality, customized health care services. We are looking to expand our team with qualified and dedicated professionals.

*We offer:*

• -Competitive wages, including bonuses.
• -Full Comprehensive Benefits
• -RRSP Matching Program
• -EAP Employee Assistance Program
• -Enhanced- Personal Emergency Leave & Vacation Policies
• -Ongoing training opportunities that can help you grow professionally and personally.
• -A supportive, caring work environment
• -The opportunity to work in a team and one-on-one with seniors and truly make a difference in their lives

This position is a salary+ bonus position with daytime hours 9am-5pm Monday - Friday.

*We look for the following qualifications:*

• You must have a valid driver license
• Good driving record
• Police clearance
• Pass extensive background checks
• Computer skills, proficiency with MS Office Suite, Google Apps, Scheduling Software
• Experience working with seniors- 5+ years in a community nursing, supervisory, case management or administrative role.
• RPN 
• BSO and advocacy Experience
• Problem Solving, Conflict resolutions, customer service skills
• Excellent communication skills with the ability to speak, read and write in English
• Bilingualism in any other language is a strong asset but not required

Amy's Helping Hands is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided.

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