Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.
Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine's 100 Most Influential Companies .
As an early member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
_ Weekend work is required for this role, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations. _
Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
Partner with product and engineering to build best in class risk tooling to increase operations efficiency
Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
Have the ability to grow, develop and learn in a fast-paced, start-up environment
Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries
Excellent written and verbal communication skills
Strong background in customer support via email
Investigative and critical thinking skills
BA/BS from an accredited university
Experience in high growth startups
Experience building complex financial products
Knowledge of SQL or Python
Strong background in customer support via phone
100% medical, dental & vision insurance coverage for you
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF
Pet insurance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$72.7K – $111.1K • Offers Equity
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