Restaurant Guest Service Representative (No Experience Necessary) — Foreigners wanted and respected Job at Sakura Hotel & Café, 東京都

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  • Sakura Hotel & Café
  • 東京都

Job Description

Job Requirements

Preferred Qualifications (Welcomed Skills)

  • Experience in the hotel or restaurant industry
  • Japanese language ability at JLPT N2 level
  • Customer service experience (retail, sales, hospitality, etc.)
  • Strong motivation to become a full-time employee in the future
  • Ability to work night shifts (6–8 hours)
  • Ability to work 5–6 hours per day, 4–5 days per week

Job Description

About Us

Sakura Hotel, Hostel & Café Restaurant actively hires international staff. We are looking for individuals who can take on a variety of tasks related to hotel and café/restaurant operations.

Our facilities are popular accommodations visited by travelers from all over the world. With a friendly atmosphere and cheerful staff, we have become a top choice for many guests. Our mission is to make our visitors’ stay in Japan more enjoyable through interaction and cultural exchange.

For over 32 years, Sakura House and Sakura Hotel have welcomed travelers from around the globe through accommodation, dining, and international exchange. More than just a place to stay, our facilities have been loved as a hub for cross-cultural encounters and friendships.

As a “bridge for international exchange,” we will continue to provide a safe and welcoming space for every guest. If you are passionate about hospitality and intercultural communication, come join our team!

Main Duties

Hotel Operations

  • Reservation management support
  • Guest services (in person, by email, and by phone in Japanese & English)
  • Concierge services (sightseeing guidance, general support)
  • Cleaning (guest rooms, common areas, office spaces, outdoor areas)
  • Event planning and support (international exchange events, world cuisine events, etc.)
  • Social media and blog content support
  • Participation in store management (for interested staff)

Café & Restaurant Operations

  • Hall service (customer service, cashier, serving)
  • Simple food preparation assistance
  • Support for menu development

Desired Candidates

  • No experience required (training provided)
  • Cheerful, proactive, and positive attitude
  • Enjoys working with people
  • Interested in travel (domestic or international)
  • Enjoys food and cooking
  • Interested in cross-cultural exchange
  • Motivated to be involved in hotel/café/restaurant management
  • Japanese language ability: JLPT N2 level or equivalent

Employment Type

  • Part-time (with chance for full-time promotion)

Salary

  • Hourly wage: ¥1,600
  • Training period: ¥1,500 per hour

Holidays & Leave

  • 2 days off per week (shift system, includes weekends and public holidays)

Benefits

  • Transportation allowance (up to ¥20,000/month)
  • After full-time promotion:
    • Regular pay raises
    • Biannual bonuses
    • Full social insurance
    • Retirement allowance system

Work Locations

  • Sakura Hotel & Café Hatagaya (1-32-3 Hatagaya, Shibuya-ku, Tokyo)
  • Sakura Hotel & Café Ikebukuro (2-40-7 Ikebukuro, Toshima-ku, Tokyo)
  • Sakura Hotel & Café Nippori (3-43-15 Sendagi, Bunkyo-ku, Tokyo)
  • Sakura Hotel & Café Jimbocho (2-21-4 Kanda Jimbocho, Chiyoda-ku, Tokyo)
  • Sakura Hostel & Café Asakusa (2-42-2 Asakusa, Taito-ku, Tokyo)

Working Hours

  • (1) 7:00–16:00
  • (2) 9:00–18:00
  • (3) 12:00–21:00
  • (4) 16:00–22:00 (no break)
  • (5) 22:00–7:00
  • Or any 5+ hour shift between 0:00–23:59
  • 3–5 working days per week, shift-based
  • Break: 60 minutes (in accordance with labor laws)

Image Gallery

Location

151-0072, Tokyo, Shibuya City, 3 32 1-chōme Hatagaya

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