Job Description

Role: Project Coordinator/ Senior Specialist, Pharmacy Operations

Length: 12 Month Contract (Potential for Extension)

Location: North York (4 Days on-site, 1 Day Remote)

Rate: $32-35/hour (Negotiable)

Your new company

Hays Specialist Recruitment has partnered with a leading pharmacy retail company based in Toronto. We are currently hiring for a Bilingual Project Coordinator to join their team on a 12 Month Contract, which has the possibility of extension. This candidate will be working on-site 4 days per week out of their North York office.

Your new role

• Assist in the delivery of pharmacy related initiatives that drive pharmacy performance.
• Work with Central Office stakeholders to ensure operational excellence is adhered to with the introduction of new and updated initiatives that meet pharmacy workflow standards.
• Support the development, maintenance, and execution of initiatives to continue to drive pharmacy business.
• Act as a liaison with other departments representing national pharmacy operations
• Responsible for regional and store level communication with respect to various pharmacy activities.
• Support the development of content for the monthly national pharmacy operations update, content for field resources on the bi-weekly national operations call.
• Support Pharmacy Operations Specialists on national pharmacy initiatives.
• Assist with monitoring individual store compliance with pharmacy standards through analysis of pharmacy reports, and follow-up with District Managers and Pharmacy Operations Specialists on non-compliant stores.
• Liaise with finance to ensure any ad-hoc invoices are processed in a timely manner.
• Resolve all enterprise pharmacy store inquiries in a timely manner through providing support to stores and obtaining feedback from other internal contacts as needed to resolve issues or concerns.
• Support new capital and acquisition pharmacies, strategic business initiatives, and operational efficiencies as a subject matter expert in healthcare innovation, pharmacy supplies, and emerging technology.
• Other projects and duties, as identified and assigned.

What you'll need to succeed

• 1 to 3 years’ experience working in community pharmacy setting is considered an asset.
• Previous Administrative, Project Coordination experience is required
• Post-Secondary Education preferred, but extensive Store/Pharmacy experience considered an asset.
• Bilingual (French and English) is strongly preferred, but not required
• Strong professional presence and presentation skills, including facilitation of meetings where excellent verbal, presentation and written communication skills is a must.
• Strong interpersonal skills with demonstrated ability in leading and contributing to cross-functional teams; excellent skills in leading without authority and managing through influence.
• Ability to manage difficult situations and resolve conflicts amongst stakeholders with varying opinions.

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