Job Description

Who we are…

We are a rapidly growing (Inc.  5000) communications company on a global mission to improve lives. CQ stands for Cultural Intelligence and we help health care and insurance organizations to engage people from diverse backgrounds by communicating in a culturally relevant way. We translate the meaning and feeling of messages in 170  languages.  Our client portfolio consists of fortune 500 companies in the healthcare and life science industries

Who we need…

We are looking for a  Project Manager who in this remote role will assign and coordinate translation project activities among appropriate external resources that vary by project and can include translators, editors, proofreaders, DTP designers, and localization engineers. Activities also include interfacing with the sales team and directly with the client. This opening requires working in a fully remote role. 

What we need you to do…

• Review client’s requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
• Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
• File preparation and analysis using translation memory software, develop cost estimates, and project schedules
• Negotiate budgets and schedules with vendors and supervise the progress of translation projects
• Manage multiple projects/clients simultaneously
• Maintain accurate and up-to-date management reports and translation database
• Develop and maintain strong client relationships
• Exercise sound judgment in keeping supervisor informed of potential difficulties.

What we want you to have…

• Minimum three years of experience in translation industry with good proficiency of translation tools
• Proficient use of CAT tools
• Prepare and edit cost estimates/quotes
• Outstanding verbal and written communication skills
• Commitment to professional customer service
• Positive attitude and a true team player with clear sense of accountability
• Able to juggle multiple tasks and work well under pressure in a fast-paced environment
• Energetic self-starter with initiative and creative approach to problem solving
• Strong computer skills including MS Office and Internet applications
• Native speaker in Japanese and fluency in English
• Fluency in English and  native Japanese 
• Bachelor’s degree or higher from an accredited institution

What is our culture…

Exceptional. Different. Compassionate. Fun. Happy!

CQ fluency is a “people centric” company. We not only value our clients and vendors, we also value and love our employees. Our team is passionate, energetic, and possesses exceptional skill sets. We know our team is our #1 asset and we are committed to their professional growth. We foster a dynamic environment where employees are empowered to exceed our expectations to drive their careers forward. Our employees are passionate and build strong relationships with each other and our clients. Our environment is collaborative, casual, and FUN!

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