Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join Us as a Delivery Partner and Embark on an Exciting Professional Journey Beyond Service Delivery

Are you ready to join our team as a Delivery Partner and embark on a professional journey that goes far beyond simply delivering services? As a vital member of our organization, you’ll have the opportunity to build strong and lasting B2B relationships with clients. Your exceptional ability to communicate innovative solutions and navigate the complexities of Kyndryl’s diverse offerings will play a key role in shaping the future of our service delivery model.

This role is far from passive. You’ll be at the forefront of your area of expertise—leading, supporting, and representing Kyndryl to our clients. With your knowledge and passion, you’ll contribute to sector, solution, and community initiatives, collaborating with like-minded professionals to drive collective success.

Your impact will extend beyond client relationships. As a Delivery Partner, you’ll be entrusted with the governance and financial success of the engagements you directly manage. This responsibility offers you the opportunity to apply strategic insight and deliver tangible results for both our clients and Kyndryl.

At Kyndryl, we foster an environment of innovation, collaboration, and growth. As a Delivery Partner, you’ll find yourself surrounded by a dynamic and diverse team of industry experts who are eager to push boundaries and redefine what’s possible. With access to cutting-edge resources, comprehensive support, and opportunities for professional development, you’ll continuously enhance your skills and elevate your career to new heights.

If you’re looking for a role that not only challenges you intellectually but also allows you to make a meaningful impact in the world of complex services, this is the opportunity you’ve been waiting for. Become an essential part of Kyndryl as a Delivery Partner and help reshape the future of our industry presence.

Your Future at Kyndryl

Kyndryl operates on a global scale, offering you the opportunity to collaborate with colleagues and work on projects around the world. This role is dynamic and influential, providing a breadth of professional and personal growth opportunities that are hard to find elsewhere.

Who You Are

You are highly skilled in your profession and have accumulated the necessary experience to prove it.
However, equally important is having a growth mindset—a strong desire to grow both personally and professionally. We are looking for someone who puts the customer at the center of everything they do and prioritizes customer success in their work. Lastly, we value individuals who are open-minded, collaborative, and naturally embrace working across boundaries with others.

Required Skills and Experience

• Over 10 years of experience in project and/or service delivery
• Ability to build effective teams across large organizations (around 100 people) to deliver services to clients, and to lead high-performing cross-functional teams
• Capability to integrate multiple service areas to deliver seamless client solutions
• Experience in managing and governing multi-year contracts in large-scale B2B engagements
• Ability to become a trusted advisor to clients by understanding business needs and driving revenue growth
• Deep knowledge of operations management and cost estimation, with the ability to manage P&L for large contracts

Preferred Skills and Experience

• Bachelor’s or Master’s degree
• PMP certification
• ITIL Foundation certification
• Proven track record in long-term customer relationship management

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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