Job Description
Job#: 3015039 Job Description: Project Coordinator- Salesforce Client: Big 5 Bank
Location: Hybrid Downtown Toronto, Ontario
Terms: 6 month contract, Strong intent to convert FTE
Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm –
Application Process: It is best to apply via the medium you are viewing this on. If you encounter technical difficulties, please contact Beth Armstrong at
[email protected] and reference
PCO Summery :
This PCO position supports the enterprise eCRM team. To be successful you will require strong communication and customer service skills, strong stakeholder management, and the ability to multi-task and prioritize in a busy environment. The role serves as a resource to support project deliverables. Includes hosting / facilitation of meeting, managing of small work packages or CRs of $1-2 million dollars, assisting with writing of documentation. Communicates with senior management and line management to gather/convey relevant information. Performs diverse, advanced and confidential administrative support functions.
Required Skills: - Proficient in Microsoft Office applications -- especially Word, Excel, PowerPoint and Outlook
- Must be self-motivated and possess excellent written, verbal communication skills
- Strong interpersonal skills when interacting with customers, associates and business partners
- Be able to work independently and effectively as a team player
- Must have the ability to work well under pressure
- Must possess excellent time management skills with the ability to multi-task
- Ability to research issues using multiple bank systems
- Have excellent organizational and problem-solving skills
- Effective prioritization of multiple tasks, balancing quality and productivity
- Availability to work a flexible schedule assignment
DESIRED SKILLS: - 5+ years related experience as a PCO
- Strong Business acumen and Stakeholder management
- Proven experience managing $1-2 million portfolio
- Strong experience with financials
- Expert using JIRA/EazyBI
- to create, maintain and publish daily automated reports
- Proven track record of building strong partnerships and influencing management and executive level without direct authority.
- Comfortable presenting governance and status meetings to and interacting with leadership.
- Participate in meetings with clients and task members to capture meeting minutes, determine progress of work and identify additional follow up needs
- Tracking project updates and sharing status slides,
- Proficient in Microsoft Office applications -- Word, Excel, PowerPoint and Outlook
- Proficiency with bank systems examples include but not limited to: SharePoint, Microsoft Teams, WebEx
- Compile reports concerning progress of work and downtime to distribute to personnel involved in project.
- Ensure project control procedures and policies within a number of projects are executed and functioning according to Technology’s project performance standards.
SOFT SKILLS :
- Written and verbal communication skills.
- Interpersonal skills to be able to interface effectively with a broad range of contacts from technical staff to senior management.
- Strong analytical and problem-solving skills.
- Organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure.
- Analytical thinker, with ability to solve problems.
- Can deal with ambiguity and requests for change.
- Quick and continuous learner with proactive attitude to the job duties.
- Genuine interest in the role.
Nice to have: - Salesforce or other CRM environment experience
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Apex Systems is part of the Commercial Segment of ASGN Incorporated.
NYSE: ASGN
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.
Job Tags
Contract work, Work at office, Monday to friday, Flexible hours,