Patient Administrative Assistant Job at Monument Staffing, Boston, MA

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  • Monument Staffing
  • Boston, MA

Job Description

The Patient Administrative Assistant will ensure efficient operation of the healthcare facility and assist with direct patient services.

Their duties and responsibilities include:

  • Answer and direct phone calls in a polite and friendly manner
  • Register new patients and update existing patient demographics by collecting patient detailed information
  • Schedule and confirm patient appointments, follow-ups, and procedures
  • Process patient billing and payments
  • Organize and maintain patient waiting areas as well as office files and records
  • Assist patients with forms and paperwork, explaining procedures, and answering questions
  • Communicate with healthcare professionals and patients regarding appointments, cancellations, and rescheduling
  • Ensure compliance with medical laws and regulations
  • Order office supplies and maintain inventory
  • Coordinate with insurance companies for claim management and patient insurance verification
  • Maintain patient confidentiality, following HIPAA guidelines

Qualifications

A bachelor's degree is required

  • 1-2 years of work experience as a Healthcare Administrative Assistant or similar role
  • Knowledge of healthcare systems and medical terminologies
  • Understanding of medical billing procedures
  • Proficient in MS Office (MS Excel and MS Outlook, in particular)
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities

Job Tags

Work experience placement,

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