Job Description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. 

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Job Description

Join our Culinary team as our Pastry Sous Chef, where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The Pastry Sous Chef will be responsible for assisting the Pastry Chef with managing the day-to-day operations relating to Pastry and Bakery production while maintaining the highest level of culinary excellence. This position will work a combination of AM and PM shifts.

As a Pastry Sous Chef you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond and Forbes Standards.
• Be an engaged participant and leader of a team that strives for excellence and delivers the best possible culinary experience to our guests.
• Support and assist the Pastry Chef in all aspects of the daily operation of the Pastry Shop.
• Participate in production of menu items, staff supervision, training, mentoring, menu planning and launches, ordering and inventory, and administrative tasks.
• Participate in events as directed by the Pastry Chef.
• Attend Kitchen Leadership meetings on a weekly basis, as well as other meetings as required.
• Be actively involved in development and execution of monthly departmental meetings.
• In the absence of the Pastry Chef, be the leader responsible for all items relating to the Pastry Shop.
• Supervise and manage employees while overseeing day-to-day operations.
• Demonstrate a strong understanding of team member roles and perform duties when necessary.
• Encourage and foster mutual trust, respect, and collaboration among colleagues.
• Serve as a role model by demonstrating professionalism and appropriate behaviors.
• Monitor and support employee productivity to ensure operational efficiency.
• Clearly communicate expectations and performance standards to all colleagues.

Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Knowledge of, and the ability to meet and exceed, Relais & Chateaux and AAA 4 & 5 Diamond and Forbes standards.
• Previous experience in a similar position/level in a fine dining establishment or similar experience.
• BC Foodsafe or the equivalent.
• A Journeyman/Red Seal Certification, Cook's trade certification an asset.
• Strong leadership, coaching, and training abilities.
• A team-player mindset with the ability to train, coach, build relationships, and motivate colleagues.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with proven problem-solving abilities.
• Superb time management and organizational skills and exceptional attention to detail.
• Practical knowledge of productivity, labor cost, food inventories, and food cost management.
• Commitment to maintaining food preparation, handling, and proper storage standards.
• A solid understanding of safe work and sanitation practices.
• Experience implementing and supporting effective food and waste control measures.
• The ability to function with a calm and controlled demeanor in a fast-paced environment while meeting deadlines.
• Flexibility in accommodating dietary requirements, special requests, and last-minute menu changes without compromising standards.
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Pastry Shop and the Wickaninnish Inn as a whole.
• A strong understanding of local products and current culinary and pastry trends.
• An ability to make a 2-year commitment in this position.

Salary/Wage:  $57,000 per year

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: Employment Benefits 

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

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