Job Description

社名
社名非公開

職種
臨床開発、CRA、CRC

業務内容
Lead the development and execution of omnichannel strategies for a dynamic pharmaceutical company, driving customer engagement and optimizing the customer experience.■About the companyOur client is a leading global pharmaceutical company with a strong commitment to innovation and patient care particularly in rare cancer. They offer a collaborative and supportive work environment, providing opportunities for professional growth and development.■Role & ResponsibilitiesAs the Omnichannel and Digital Strategy Manager, you will play a pivotal role in shaping and guiding the omnichannel and digital strategies. You’ll coach and orchestrate cross-functional teams to enhance customer engagement and optimize the customer experience across various channels. You will work closely with marketing, medical teams, and the field force to ensure effective integration of omnichannel solutions aligned with business goals. You will also serve as a key liaison between HQ and local teams, championing innovative solutions and ensuring their successful implementation.■Main tasks include- Develop and lead omnichannel and digital strategies.- Collaborate with marketing and other stakeholders to gather insights and define project scope.- Oversee the planning, execution, and delivery of omnichannel projects.- Work with internal teams (marketing, medical, IT, sales) and external vendors.- Monitor project progress, identify risks, and implement mitigation strategies.- Analyze and report on project performance.- Ensure consistency and quality across all customer touchpoints.- Stay abreast of industry trends and emerging technologies.- Provide strategic guidance and support to marketing teams.- Champion innovative solutions and participate in their implementation.If you are interested in this exciting opportunity, apply now. We look forward to hearing from you.#LI-Hybrid

求められる経験
■Requirements
- Bachelor's degree in Marketing, Communication, Business Administration, or related field. An advanced degree is a plus.
- Minimum 5 years of experience in marketing, customer experience, or a related field, with a focus on omnichannel initiatives and digital strategy.
- Proficiency in BI tools (Tableau, Power BI, QlikView, or similar).
- Proficiency in Excel.
- Strong knowledge of SQL and database management. Experience with Big Query/Google Cloud Platform is a plus.
- Experience with data warehousing, data management, and data governance concepts.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and priorities.
- Experience working in a pharmaceutical or healthcare setting is preferred.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,000 ～ 1,300万円

賞与
-
雇用期間
期間の定めなし

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