Medical Secretary/Receptionist Job at Dre. Natalie Hogan and Dre. Marie-Josée Poitras, Dieppe, NB

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  • Dre. Natalie Hogan and Dre. Marie-Josée Poitras
  • Dieppe, NB

Job Description

Duties include:

  • Greet all visitors presenting themselves at the clinic and answer their inquiries or field them to proper personnel;
  • Answer incoming telephone calls;
  • Provide information on the services offered at the clinic by telephone or in person;
  • Orient and educate patients by explaining the clinic functioning;
  • Ensure one-on-one contact with the patient by being a principal contact;
  • Monitor delivery of care by: fielding phone calls, scheduling appointments, coordinating appointments with other care providers; coordinating information and care requirements with other care providers;
  • responding to various demands from patient and physicians, ensuring results are communicated to patient, ensuring that information is communicated to physicians, documenting follow-up care, etc.;
  • Prepare invoices and collect payments for services received by patients;
  • Maintain patient care database by entering new and accurate information as it becomes available;
  • Maintain with constant review for accuracy and quality, patient medical records in accordance with policy and procedures;
  • Respect patients by recognizing their rights and maintaining confidentiality;
  • Maintain quality service by establishing and enforcing organization standards

Performance requirements:

  • Bilingualism: Effective verbal and written communication in French and in English;
  • Relationship building skills;
  • Organization and coordination with good ability to follow up;
  • Excellent customer service;
  • Detail-oriented and accurate;
  • Able to handle a face pace environment;
  • You can manage several priorities simultaneously;
  • Knowledge and/or experience of medical coordination and/or medical support services;
  • Autonomy;
  • Discretion;
  • Financial Duties, Medicare Billing

Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Experience:

  • Medical secretary: 1 year (preferred)

Language:

  • French and English (required)

Work Location: In person

Job Tags

Hourly pay, Permanent employment, Full time,

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