Managed Services Consultant - R&D Job at Veeva Systems, 東京都

eE1LT0VUWDRBeTFWVllpM3V1K05jNCs4WWc9PQ==
  • Veeva Systems
  • 東京都

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in  transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a Managed Services Consultant who has a passion for helping customers achieve their business vision. The Managed Services Consultant is a member of our Professional Services team who provides offsite, post-go-live application administration for R&D Vault customers. Veeva Vault, our cloud-based content management and collaboration solution, is used by our customers to manage content-centric processes across key departments within a life sciences company, including clinical, quality, manufacturing, and regulatory spaces. 

Business-level communication skills are desirable in both Japanese and English.  Qualified applicants should be based in Japan and working in the Veeva Tokyo or Osaka office. 

What You’ll Do

  • Provide post-go-live administrative support for multiple clients
  • Configuration of users and groups, document types, properties, lifecycles and workflows, picklists, notifications, and security
  • Bulk import/export of content and data
  • Ad hoc training of users and administrators
  • Analysis and deployment of new product features
  • Maintenance of production and sandbox environments
  • Creation of regular and ad hoc customer reports
  • Execute customer change requests

Requirements

  • Experience with configuring/supporting/implementing content management software
  • Customer service or consulting experience
  • Ability to quickly understand client requirements and needs and articulate potential solutions
  • Experience fulfilling customer needs and managing expectations
  • Excellent verbal and written communication skills
  • Proven ability to work remotely and independently in support of clients
  • Bachelor’s degree or equivalent relevant experience

Nice to Have

  • Project management experience
  • System Administration experience
  • Understanding of life sciences content management principles, types, and taxonomies
  • Understanding of life sciences compliance and system validation requirements
  • Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs

Perks & Benefits

  • Health & wellness programs 

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Job Tags

Similar Jobs

Quest Global

Aerospace Quality Engineer Job at Quest Global

 ...Job Description Aerospace Quality Engineer Southwick, MA What You will Do: Identify and manage risk in the manufacturing process Ensure products and processes meet both customer and internal quality requirements Direct the existing Supply Chain Team... 

CoxHealth

CoxHealth Barista - Espresso Bar Job at CoxHealth

Summary About Us CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:...

AMAPCEO

Education Officer Job at AMAPCEO

 ...Education Officer (Reporting to the Director of Membership Services) Position Status: Vacant effective September 1, 2025 Full-time, Temporary contract effective immediately to December 31, 2026 Classification Salary Level IV - $105,386 - $132,320 (Effective January 1... 

Key Security Services LLC

Locksmith Job at Key Security Services LLC

 ...currently seeking creative problem solvers that love a challenge in order to service our growing list of clients. We are looking for a locksmith to perform the following tasks: An experienced level mechanical locksmith position will require the ability to make keys, rekey... 

Randstad

it business partner @ famous healthcare company. Job at Randstad

Great career growth Requirements Experience working in an international environment Strong business knowledge in the Japan technology Ecosystem Monitors technology tr...