Job Description

Mail Clerk

Exciting opportunity in the insurance industry for a detail-oriented professional to support mail distribution operations. This full-time, in-office role in Halifax involves mail handling, courier processing, and print jobs. Perfect for those with admin or customer service experience seeking growth in a dynamic environment.

What is in it for you:

• Hourly salary of $15.70.

• 3-month contract with the potential for permanent employment.

• Full-time position: 37.50 hours per week.

• In-office role, Monday to Friday, 8:00 am to 4:00 pm,

Responsibilities:

• Receive, open, sort, and deliver incoming mail, output, and couriers across business units nationwide.

• Prepare, sort, and ship outgoing mail and couriers, ensuring accuracy and meeting service standards.

• Manage final processing of troubleshooting mail and inbound bulk mail, including compiling stats and daily workflow reports.

• Process print jobs by receiving work through email, filling envelopes, and operating mail machine equipment.

• Handle Advisor correspondence by sorting, performing quality control, and conducting branch lookups using the advisor portal system.

• Perform shipping and receiving tasks, including sorting branch bags, sending notification emails, and lifting items up to 50 lbs.

• Process couriers using UPS, Canada Post, and internal systems, and provide service at the window, by phone, via Microsoft Teams, and by email.

What you will need to succeed:

• High school completion at minimum.

• Previous experience in administration, courier services, or customer service.

• Previous experience with scanning.

• Solid knowledge of Microsoft Office, particularly Outlook and Excel.

• Demonstrated ability to communicate effectively, with precise verbal and written communication skills.

• Ability to meet the physical requirements of the job, including lifting up to 50 lbs.

• Strong organizational, multitasking, and prioritization skills for a high-volume, deadline-driven environment.

• Ability to cope effectively with fluctuating volumes.

• Ability to work well independently and collaboratively within a team.

• Strong analytical and problem-solving skills, with a demonstrated ability to manage change.

• Accuracy and attention to detail.

• Excellent PC skills in both speed and accuracy.

• Solid customer service skills, including effective communication, empathy, problem-solving, patience, and a positive attitude to ensure customer satisfaction.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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