Job Description

Looking to hire: one Senior and two intermediate

Must have : Reliability level government clearance.

Work location:

The contractor can perform the work remotely. If the contractor is local and there is a need for it, arrangements can be made to do some work at 22 Eddy, Gatineau, Quebec.

Experience levels

• Senior (Level 3): 10+ years of experience
• Intermediate (Level 2): 5 < 10 years of experience

Responsibilities

Compliance & Governance

• Provide guidance on technical and procedural requirements to comply with SSC and TBS guardrails and playbooks.
• Ensure alignment from both implementation and documentation standpoints.

Administration & Support

• Administrate, implement, configure, and support Microsoft Azure and M365 services such as SharePoint, OneDrive for Business, Intune, and others .
• Provide technical services including troubleshooting and resolving issues related to Azure and M365.
• Assist and support other IT teams with M365 and Azure service needs and integrations (e.g., Power Automate, PowerApps).
• Build PowerShell scripts or use automation tools to manage Azure and M365 configurations.
• Upgrade M365 E3 licenses to E5 , including all related configurations and tasks.
• Perform operational tasks such as reviewing access logs, managing user access (e.g., blocking/unblocking users outside Canada), and responding to IM-driven requests (e.g., retrieving and granting access to documents and folders in Azure, M365, SharePoint).

Knowledge Transfer

• Provide knowledge transfer, coaching, and/or training to PSC employees to enable them to perform similar work across the organization.
• Develop and deliver all relevant materials including change processes, risks, action items, issues, resolutions, solutions, and decisions for knowledge transfer purposes.

Documentation & Reporting

• Prepare and submit weekly timesheets, status reports, and work plans.
• Develop documentation such as requirements, feasibility studies, cost estimates, design specifications, and technical recommendations.
• Gather IT requirements, analyze information, provide recommendations, and document results.
• Analyze and recommend solution alternatives and options.

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