Inside Account Manager eCommerce Job at SupremeX Inc., Toronto, ON

eDhhTEV6WDZBaXhSV1lTMnQrV0Nkb3k1WUE9PQ==
  • SupremeX Inc.
  • Toronto, ON

Job Description

SupremeX is looking for a driven Inside Account Manager (IAM) to grow existing accounts, win new customers, and deliver an exceptional client experience. If you thrive in a fast-paced sales environment, love building relationships, and know how to close business, this role is for you.

What You’ll Do

  • Drive new and repeat sales by responding quickly to customer inquiries and providing expert product guidance.
  • Build strong, lasting relationships with each client—understanding their needs and recommending the right solutions.
  • Grow account profitability through cross-selling, up-selling, and tailored proposals .
  • Proactively prospect, maintain a pipeline, and keep all CRM/contact info accurate and updated.
  • Prepare quotes, orders, returns, and proposals with accuracy and efficiency.
  • Track orders end-to-end to ensure smooth fulfillment and on-time delivery.
  • Collaborate with internal teams (manufacturing, credit, quality, etc.) to resolve issues and deliver a seamless customer experience.
  • Gather competitive intelligence and stay on top of market trends.
  • Follow up on every sale to ensure satisfaction and maintain trust.

What You Bring

  • 2+ years of relevant sales experience (inside sales preferred).
  • Working knowledge of printing or converting (asset).
  • Proven selling skills with a track record of hitting targets.
  • Professional, polished communication—written, verbal, and especially over the phone.
  • Strong computer skills, data accuracy, and attention to detail.
  • Ability to multitask, prioritize, and stay calm with challenging customers.
  • Solid business math skills.

Who You Are

  • A quick learner with strong product and market curiosity.
  • Someone who makes a great first impression and knows how to “wow” customers.
  • Solutions-oriented, proactive, and confident presenting pricing and proposals.
  • Tech-comfortable, organized, ethical, and consistently performing above average.
  • A strong team player who works seamlessly with manufacturing and support staff.
  • Motivated to grow, improve, and continuously sharpen your sales craft.

Benefits

  • Comprehensive Medical, Dental, and Health Benefits to support your well-being
  • Retirement Plan – A retirement plan to help you plan for the future.
  • Bonus – Annual bonus opportunities based on Company performance and/or Individual goals
  • Collaborative Culture – A workplace built on communication, integrity, excellence, respect, and teamwork.
  • Work-Life Balance – Support for a healthy balance between work and life.

NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager.

SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law.

We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.

Job Tags

Similar Jobs

PwC

Senior Manager, M&A Partnership Tax Strategy & Deals (Boston) Job at PwC

 ...A leading professional services firm is seeking a Senior Manager for their Mergers and Acquisitions tax team in Boston. The successful candidate will guide significant projects, engage with clients at senior levels, and develop impactful tax strategies for complex transactions... 

Fidel Consulting KK

Staff Engineer Job at Fidel Consulting KK

 ...ations: Generative AI software development, Database, Data analysis, Deep Learning, Large language model, Windows Driver, Mobile application development experience Leadership Ownership Key Interaction with: Development Partne... 

YETI Coolers

Customer Experience Supervisor Job at YETI Coolers

 ... high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD. As the Customer Experience Supervisor you will oversee and optimize YETI Japans customer experience to ensure the highest level of satisfacti... 

Manga Hotel Group

Corporate Sales Coordinator Job at Manga Hotel Group

 ...Manga Hotel Group is a Canadian company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates... 

Weed Man Billings, MT

Snow Removal Equipment Operator Job at Weed Man Billings, MT

NOW HIRING: Snow Removal Equipment Operators Company: Snow Squad Location: Billings, MTEmployment Type: PT, Seasonal, On-CallSchedule: Nights, Weekends, HolidaysWage: DOE + On-Call Stipend About Snow SquadSnow Squad provides residential snow removal using modern...