Job Description

POSITION SUMMARY

Reporting directly to the Manager of Health, the Health and Wellness Support Worker will provide transportation for Health, Home Care and Wellness clients, and additionally provide transportation to and from Health and Wellness programming as required. The Health and Wellness Support Worker will provide additional support in maintaining the Health and Wellness fleet, delivery of supplies and items to community members, maintaining storage spaces, and supporting Health and Wellness programs. The Health and Wellness Support Worker will build strong relationships of trust, through modelling and engaging in traditional Syilx beliefs, values and practices, thus improving quality of life and reconnection to Syilx language and culture. The Health and Wellness Support Worker will model professionalism and open support to all members and team members.

EDUCATION/EXPERIENCE

• Grade 12 or equivalent
• Minimum of 1 year of related experience, either through employment or volunteer work􀍶especially with vulnerable populations, care settings, or vehicle-based support is preferred
• First Aid Certification an asset
• Food Safe Certification an asset
• Experience working with First Nation Communities and/or Families considered an asset
• Equivalent combination of education, training and experience may be considered

REQUIREMENTS

• Valid Class 5 Driver’s Licence with acceptable Driver’s Abstract
• Criminal Record Check with Vulnerable Sector Search with results acceptable to WFN
• Willingness to work non-standard hours, including evenings and weekends
• Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of the Westbank First Nation

JOB DUTIES/RESPONSIBILTIES

• Works collaboratively across the Health and Wellness (H&W) department to provide transportation and programming support designed to meet the needs, capabilities and interests of elderly, at- risk populations, encouraging and supporting engagement in healthy lifestyle programs and services
• Demonstrates healthy social and interpersonal skills, non-judgmental, accepting and supportive, ensuring clients feel heard, validated, emotionally and physically safe
• Prepares and maintains accurate professional files, records and reports as required
• Empowers clients to engage in self-advocacy for their own crisis management and addictions recovery
• Completes all required training including but not limited to; Mental Health First Aid, non-violent crisis intervention, community crisis training, first aid, defensive driving, trauma informed care
• Maintains organization and control of the H&W storage rooms
• Maintains H&W vehicle fleet
• Participates in the support of WFN health & wellness events and programming as needed
• Performs all duties and responsibilities in accordance with the Westbank First Nation policies, standards, and procedures, and as directed by the Health Manager

KNOWLEDGE/SKILLS/ABILITIES

• Effective communication skills (written, oral and listening)
• Working Knowledge of the Westbank First Nation membership and/or community
• Strong Interpersonal and relationship building skills
• Ability to learn and work independently
• Ability to adapt to fast-paced, changing environments
• Excellent problem-solving abilities
• Team Player, willing to be flexible to support team members and clients as needed
• Takes initiative and enjoys knowledge sharing
• Ability to implement, plan, develop, and evaluate goal progress, programs and services in the best interest of clients
• Excellent time-management and organizational skills
• Familiarity with traditional healing practices, customs, values and traditions of the Syilx/Okanagan people is preferred
• General understanding of intergenerational trauma and trauma-informed practice
• Conflict management and resolution skills
• Basic understanding of harm reduction and addictions
• Demonstrates a high degree of confidentiality in interpersonal interaction
• Working knowledge of the history of colonization in Canada and its ongoing impact on modern issues affecting Indigenous Peoples
• Working knowledge in communicating with Indigenous Peoples, demonstrating sensitivity and empathy, and awareness of how language choices can influence and impact conversations

Application Details:

To review the full job description and to learn more about Westbank First Nation please visit our website at
All applications must be submitted through our Employment Opportunities page. Ensure you attach your cover letter and resume. Incomplete or late submissions will not be accepted.

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