Description
POSITION SUMMARY
Our jobs arent just about mixing drinks. Instead we want to build an experience that is memorable and unique. Our bartenders have the basics down but are constantly on the look-out for new trends micro-local offerings and guests evolving needs. They are not just a beverage enthusiast but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community to anticipate and deliver on our guests needs. They should be passionate about the guest service experience but also have an eye for detail from the money that moves through their hands to the information they provide to guests to the quality of their drinks.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures protecting company assets maintaining confidentiality and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand sit or walk for an extended period of time) and taking a hands-on approach to their work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders to get it right for our guests and our business each and every time.
Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies food and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies obtaining change required for expected business level and keeping bank secure at all times. Communicate last call at designated closing time.
Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees. Develop and maintain positive working relationships with others and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
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