Global Network support (Financial Service ) Job at 会社名非公開, 東京都

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  • 会社名非公開
  • 東京都

Job Description

This senior support role involves resolving complex technical issues across global payment systems, acting as a key escalation point for both internal teams and external partners. The position offers high visibility, cross-regional collaboration, and the chance to drive improvements in a stable, tech-forward environment.

Description

* Provide Level 2 support for external partners and internal engineering teams.
* Troubleshoot issues
* Lead incident management and root cause analysis.
* Collaborate with global teams.
* Drive process improvements and automation initiatives.

Profile

* Proven background in Level 2 production support
* Strong hands-on experience with:

* TCP/IP packet analysis
* Incident response and root cause analysis
* Certificate management and file transfer systems

Job Offer

・Comprehensive Well-being Support

・Flexible Working Environment

・Career Development& Learning

・Inclusive & Supportive Culture

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kyosuke Takimoto on +81 366 276 100.

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