Job Description

Brief Summary of Company

At Globalfaces Direct, we work with North America's best charities to bring their fundraising goals to life by finding and engaging socially committed donors. Our vision is to acquire and retain more nonprofit donors than any other organization in North America.

Position Profile:

Our Contact Center, the HIVE, is looking for highly talented, competitive sales professionals to grow our outbound sales team and provide our clients with best in class fundraising services. If you are like-minded, passionate about making a difference and have incredible sales skills to offer, we are looking for you to join us as an Outbound Donor Acquisition Specialist.

The Specialist, Outbound Donor Acquisition is responsible for acquiring a high volume of quality donors for the top charities in Canada. Following up from initial door to door fundraiser engagements, the Sales Representative will engage in value-based selling, further the charity relationship with potential donors, and ensure the success of key fundraising campaigns. This individual will play a key role in not only helping to empower communities overseas by conveying their stories, but also help transform the perspective of Canadians on the shape of charitable giving.

Position Details:

• Work type: Full-time position. Flexibility with evening hours required.
• Office Location: Leslie and York Mills Rd., North York.
• Compensation: $19.23/ hour + uncapped bonuses

Your Key Deliverables

• Enthusiastically engage prospective & lapsed donors to understand their needs, customize our offering and ultimately acquire monthly donations to meet individual and team weekly sales targets.
• Execute against departmental sales strategy, tracking results and ability to quickly develop creative new strategies with an entrepreneurial spirit to ensure KPIs are being met.
• Develop creative solutions to challenges faced by donors such as payment methods, technology issues, representative verification, and charity knowledge.
• Participate and contribute in daily team huddles to build sales skills, support team learnings, and refine daily sales tactics.

What you bring to GF

• Strong verbal communication and listening skills with an innate ability to be charismatic, socially intelligent, and persuasive
• Competitive drive, internally motivated to hit the ground running and exceed targets
• Friendly and motivated self-starter with the ability to engage with a wide range of personalities on the phone. Passion for making an impact.
• A proven understanding of the complete sales cycle from rapport building, needs analysis through to objection handling, and closing.
• Goal-oriented to meet and exceed daily, weekly, and monthly targets and activities.
• Find personal satisfaction in activities and responsibilities available in the job; enjoying the essence of sales work, embracing and cultivating the entrepreneurial spirit of Globalfaces Direct.

Your knowledge, skills, competencies and abilities

• Bold, willing to take risks and think outside the box to problem solve in a timely manner.
• An instinct for team playing and the desire to be part of a successful, hardworking, results-oriented and supportive team.
• Digital literacy skills; ability to juggle several online platforms and use a soft-phone program.

Your experience

• 2 years of experience in sales as an individual contributor

What we can do for you:

• A competitive base salary and generous bonus opportunity
• Paid sick days and comprehensive benefit packages
• Access to our Employee Perks Program (discounts to CNE, Canada’s Wonderland, and Home & Auto Insurance)
• Meaningful opportunities for community engagement through volunteering opportunities
• The opportunity to grow your career in account management at a rapid pace while learning also learning how to analyze data and make sound business decisions
• An open, inclusive and diverse working environment

Additional Information

• Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check
• Candidates must be legally entitled to work in Canada at the time of their application.

Accessibility

Globalfaces Direct is an equal opportunity employer committed to diversity and welcomes all interested parties to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. We sincerely thank all those who apply, however only those considered for an interview will be contacted.

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